Recently Saved Files May Not Remain in the My Documents Folder (267794)


The information in this article applies to:

  • Microsoft Windows Millennium Edition
This article was previously published under Q267794

SYMPTOMS

After you use System Restore, recently saved or downloaded binary files, such as, .exe, .com, and .sys, may not remain in the User Profiles\My Documents folder.

CAUSE

This problem can occur if you have multiple user profiles enabled.

RESOLUTION

To work around this issue, reverse the restore operation. To do this, follow these steps:
  1. Click Start, click Programs, click Accessories, click Systems Tools, and then click System Restore.
  2. Click undo my last restoration.
  3. Follow the instructions on the screen to complete the restoration.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The files are put back to the original location by undoing the restore operation in question. The user can then rename the files to a non-monitored file type or place the files in the default My Documents folder for the computer. If Windows Millennium Edition (Me) is installed on drive C, the default on a clean install is C:\My Documents or whatever the value for the properties of My Documents was prior to the upgrade of Windows Me over the previous version of Windows 95 or Windows 98.

The default location for My Documents if user profiles are enabled is X:\%windir%\profiles\user_name\My Documents, where X equals the drive letter of the logical partition in which Windows Me is installed. Monitored file types are backed up and deleted from this location if the specific file did not exist at the time of the restore point creation that the system was rolled back to. This does not include user data files that are excluded by default, such as, .doc, .txt, .xls, or .pdf. These are excluded from restore operations by extension type and are not touched. For additional information about how to determine which folder Windows is installed in, click the article number below to view the article in the Microsoft Knowledge Base:

305792 How to Determine Which Folder Windows Is Installed In

Modification Type:MinorLast Reviewed:1/14/2006
Keywords:kbfile kbprb kbsetup KB267794
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