Cannot Create New .Doc Documents or .Wav Files Within PowerDesk 4.0 (267631)



The information in this article applies to:

  • Microsoft Windows Millennium Edition

This article was previously published under Q267631

SYMPTOMS

When you right-click in the interface of Ontrack's PowerDesk 4.0 and attempt to create a new .wav or .doc file, the screen updates, but the files are not created.

CAUSE

This issue is caused because the PowerDesk 4.0 and Microsoft Windows Millennium Edition (Me) shells are inconsistent.

RESOLUTION

To resolve this issue, you must contact the product vendor at the following Ontrack Web site:

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.


The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MinorLast Reviewed:1/14/2006
Keywords:kbprb KB267631