Dell Latitude CPt Portable Computer Stops Responding After Resuming from Hibernation (267518)

If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460

SYMPTOMS

When you resume a Dell Latitude CPt portable computer from hibernation, the computer may stop responding (hang). Also, you may not even be able to get the computer to hibernate completely; it may resume on its own without your interaction.

CAUSE

These behaviors can occur because the power management drivers on the computer are not compatible with Windows Millennium Edition (Me).

RESOLUTION

To resolve this behavior, visit the Dell Corporation Web site to upgrade drivers for the computer. Dell offers a kit that enables ACPI and S4 OS, along with all the drivers needed for power management. Dell Corporation is not supporting APM to APM upgrades.

MORE INFORMATION

For information about how to contact Dell Corporation, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.