Error Message When You Print from Sierra Print Artist Platinum 4.5 (267437)
The information in this article applies to:
- Microsoft Windows Millennium Edition
This article was previously published under Q267437 If this article does not describe your hardware-related
issue, please see the following Microsoft Web site to view more articles about
hardware: SYMPTOMS When you print from Sierra Print Artist Platinum 4.5, you
may receive the following error message: An error has
occurred in the program. To keep working anyway, click Ignore and save your
work in a new file. To quit this program, click Close. You will lose
information you entered since your last save. If you click Close, you may receive the following error message:
Prtartst has caused an error in Prtartst.exe. Prtartst
will now close. If you continue to experience problems, try restarting your
computer. If you click OK, Print Artist Platinum 4.5 quits. CAUSE This issue can occur when you print to a printer other than
your default printer. RESOLUTION To resolve this issue, use the default printer to print or
obtain Print Artist Platinum 8.0 or later. For information about
Print Artist Platinum, view the following Sierra Web site: MORE INFORMATION You may receive this error message if you try to switch to
the non-default printer while you are trying to print from Print Artist
Platinum 4.5. For example, if you click File, and then click Print, the Print Control Panel/Preview dialog box is displayed. If you then click Setup, click Specific Printer, click a non-default printer, and then click OK, you may receive the error messages that is mentioned in the
"Symptoms" section.
The third-party products that are discussed in this article are
manufactured by companies that are independent of Microsoft. Microsoft makes no
warranty, implied or otherwise, regarding the performance or reliability of
these products.
Microsoft provides third-party contact
information to help you find technical support. This contact information may
change without notice. Microsoft does not guarantee the accuracy of this
third-party contact information.
| Modification Type: | Major | Last Reviewed: | 8/24/2006 |
|---|
| Keywords: | kberrmsg kbprb kbprint KB267437 |
|---|
|