Cannot Remove the Driver for the PS/2 Mouse in Device Manager (267317)
The information in this article applies to:
- Microsoft Windows Millennium Edition
This article was previously published under Q267317 If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware: SYMPTOMS
When you replace a PS/2 mouse with a Universal Serial Bus (USB) mouse, Device Manager installs the USB mouse, but it leaves the PS/2 driver installed. If you remove the PS/2 driver listing within Device Manager, and then restart your computer, the PS/2 driver is redetected and reinstalled. The PS/2 driver listing remains in Device Manager and it has a yellow exclamation mark on it.
CAUSE
This behavior can occur because Device Manager reports the PS/2 mouse port as active even though a PS/2 mouse is not installed.
RESOLUTION
To resolve this behavior, contact the hardware manufacturer of your computer for specific instructions on how to disable the PS/2 mouse port within your computer's BIOS.
| Modification Type: | Major | Last Reviewed: | 7/13/2006 |
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| Keywords: | kbprb KB267317 |
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