"Extended Error" Error Message with the Net View Command (267309)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
This article was previously published under Q267309

SYMPTOMS

When you try to use the net view command to view a different computer in the domain, you may receive the following error message:
An extended error has occurred

CAUSE

This issue can occur if time-synchronization issues on the client computer exist. Note that time-synchronization issues normally generate "Access Denied" error messages when you connect computers.

RESOLUTION

To resolve this issue after you verify that basic network connectivity exists, check the time on the client computer to ensure that it is synchronized with the time on the server. Verify that the time, date, and time zone are all correct. To manually force time synchronization on the client computer, open a command prompt, type the following line, and then press ENTER.

net time /domain /set

MORE INFORMATION

For additional information about the time services, click the article numbers below to view the articles in the Microsoft Knowledge Base:

216734 How to Configure an Authoritative Time Server in Windows 2000

120944 Using NET TIME for all Workstations and Servers

156460 How Computers Determine the Time Source Server Using NET TIME

Modification Type:MajorLast Reviewed:9/22/2003
Keywords:kberrmsg kbprb KB267309
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