XADM: Directory Service or Information Store Does Not Start After Restore Operation (267238)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
This article was previously published under Q267238

SYMPTOMS

After you restore the information store or the directory database, the services for these items do not start, and the following message is logged in the Application event log:

The errors JET_errDatabaseCorrupted (-1206 = 0xfffffb4a = 4294966090) and JET_errDatabaseInconsistent (-550 = 0xFFFFFDDA = 4294966746)

In addition, if you use the Eseutil tool with the /r option, the tools fails.

CAUSE

This error message described in the "Symptoms" section is a generic message; it can occur if you restore a database to a recovery server and databases already exist in the database folders. In this case, the database on the tape is not actually corrupted.

RESOLUTION

To resolve this issue, restore the database in an empty corresponding database folder. For example, if the directory service does not start, stop the directory service, rename the existing Dsadata folder on all drives, create new Dsadata folders on the drives, and then perform another restore operation.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kberrmsg kbprb KB267238
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