Error Message: "Windows Has Not Installed the Software for This Device" (267231)



The information in this article applies to:

  • Microsoft Windows Millennium Edition

This article was previously published under Q267231
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SYMPTOMS

When you install the Hewlett-Packard (HP) 2001 Printer using the HP LaserJet 2000 printer driver on your Microsoft Windows Millennium Edition (Me) computer, you are able to print but you may receive the following error message:
Windows has not installed the software for this device.

CAUSE

This behavior can occur when you install the HP LaserJet 2000 printer driver for the HP LaserJet 2001 printer.

RESOLUTION

To work around this behavior, do not install the HP LaserJet 2000 printer driver for the HP LaserJet 2001 printer. Windows Me does not currently support the HP LaserJet 2000 printer driver for the HP LaserJet 2001 printer.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MajorLast Reviewed:7/13/2006
Keywords:kb3rdparty kbpending kbprb kbprint KB267231