Cannot Run MSN Internet Access Setup When Accessibility Option Is Set to Use High Contrast (267184)



The information in this article applies to:

  • Microsoft Windows Millennium Edition

This article was previously published under Q267184

SYMPTOMS

When you try to run the MSN Internet Access setup program on a computer running Windows Millennium Edition (Me) with the Use High Contrast check box selected in Accessibility Options, the program may not start and the following error message may appear:
For MSN Setup to run correctly, you will need to use Small Fonts. To switch your computer to small fonts, click Start, point to Settings, and select Control Panel. Click Display and then click the Settings Tab. Click Advanced to open the properties for your monitor. On the General tab, in Font Size, click the down arrow and select Small Fonts.
You may receive this error message even though the computer is already set to use small fonts.

WORKAROUND

To work around this behavior, clear the Use High Contrast check box when you are running MSN Internet Access:
  1. In Control Panel, double-click Accessibility Options.
  2. Click Display, and then click to clear the Use High Contract check box.
  3. Click OK.

Modification Type:MinorLast Reviewed:9/28/2004
Keywords:kbnofix kbprb KB267184