Error Message Occurs When Attempting to Create a New Internet Connection (267042)


The information in this article applies to:

  • Microsoft Windows Millennium Edition
This article was previously published under Q267042

SYMPTOMS

When you use the Internet Connection Wizard to create an internet connection in the Online Services folder, you may receive the following error message:
The Internet Connection Wizard could not configure your computer for the Internet. You will need to manually setup your own TCP/IP protocols, Dial-Up networking and modem, ISDN Line or other device you use to dial out to your computer.

CAUSE

This issue can occur if you are creating a Prodigy or Earthlink Internet Services connection and you are already connected to the Internet using a Local Area Network (LAN) connection. The error occurs when you cancel out of the Install New Modem screen in the Internet Connection Wizard.

RESOLUTION

Many Internet service providers, such as Earthlink and Prodigy, provide software that requires you to have a modem to connect to the Internet. To resolve this issue, install a modem and then configure the software to use the modem to establish a connection to the Internet.
Modification Type:MinorLast Reviewed:1/14/2006
Keywords:kbprb KB267042
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