XADM: Exchange Server Administrator Program Does Not Start with Error 0xc0020002 Message (266784)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q266784 SYMPTOMS
When you try to start the Exchange Server Administrator program, it may not start and you may receive the following error message:
The system cannot find the file specified
Windows NT error 0xc0020002
The Administrator program also may not be displayed when you click Start, point to Programs, and then click Microsoft Exchange.
CAUSE
This issue can occur if the Administrator program is not fully installed.
RESOLUTION
To resolve this issue, start the Exchange Server Setup program from the original setup location, and then click Add/Remove Programs. Click to select the Exchange Administrator check box, and then finish Setup.
If the Exchange Administrator check box is already selected, click to clear the Exchange Administrator check box, and then finish Setup. Start Setup again, click to select the Exchange Administrator check box, and then finish Setup again.
After Setup is complete, reinstall the Exchange Server service pack if necessary.
| Modification Type: | Minor | Last Reviewed: | 4/21/2005 |
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| Keywords: | kbprb KB266784 |
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