How to troubleshoot extension issues with IntelliPoint software on a Macintosh computer (266753)


The information in this article applies to:

  • Microsoft IntelliPoint Software version 4.1
  • Microsoft IntelliPoint software for Macintosh 1.0
  • Microsoft IntelliPoint Software 5.1
  • Microsoft Optical Mouse Blue
  • Microsoft Optical Mouse by Starck
  • Microsoft Wireless Laser Desktop 6000
  • Microsoft Wireless Notebook Optical Mouse
  • Microsoft Wireless Optical Desktop
  • Microsoft Wireless Optical Desktop 5000
  • Microsoft Wireless Optical Desktop Comfort Edition
  • Microsoft Wireless Optical Desktop Pro
  • Microsoft Wireless Optical Mouse Blue
  • Microsoft Wireless Optical Mouse 1000
This article was previously published under Q266753

SUMMARY

This article describes how to troubleshoot issues with the Microsoft IntelliPoint software extensions.

MORE INFORMATION

To troubleshoot issues with the IntelliPoint software extensions:

Note The following steps may vary depending on the version of the Macintosh operating system that is installed on your computer.
  1. On the Apple menu, point to Control Panels, and then click Extensions Manager.
  2. Under Selected Set, click Mac OS # Base where # is the version number of the Macintosh operating system that is installed on the computer.
  3. Click Duplicate Set.
  4. Type IntelliPoint to name the set, and then click OK.
  5. In the Extensions Manager window, clear the Mouse check box under the Control Panels branch.
  6. Select the IntelliPoint check box under the Control Panels branch.
  7. Click Restart.
When the computer restarts, only the IntelliPoint extensions and the basic Macintosh extensions are active.

Test any programs that were not working correctly with the IntelliPoint software.

Note If you are using Mac OS 9.1 or higher the files listed above are no longer needed. It is recommened that they be disabled or dragged to the Trash.
Modification Type:MajorLast Reviewed:3/29/2006
Keywords:kbHardware kbhowto KB266753
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