PostScript Printer May Not Print Duplex Even If This Setting Is Specified in the PostScript Printer Description File (266743)

SYMPTOMS

When you are using Windows NT 4.0, and you print a file on some PostScript printers, you may have to manually set the Duplex option in the user interface even though the PostScript Printer Description (PPD) file specifies the Duplex option.

CAUSE

This issue can occur because the default Devmode setting in the Windows NT PostScript driver is set to None for the Duplex option. The driver does not reference the Devmode setting in the PPD file until you change this option in the user interface.

RESOLUTION

Use either of the following methods to resolve this issue:

Use the user interface to update the printer settings:
1. Right-click the printer object, click Properties, and then click Device Settings.
2. Change the duplex unit to Installed.
If you are using certain printers, use the Microsoft Windows 2000 PostScript driver, which has been adapted for Windows NT 4.0 and honors the settings in the PPD file. These drivers (Pscript4.dll and Ps4ui.dll) are included in Windows NT 4.0 Service Pack 6 (SP6) and are located in the Support\Printers\I386 folder. You can use this method if you are using any of the following printer models:
- Canon LBP-1760 PS
- HP LaserJet 4000 Series PS
- HP LaserJet 5000 Series PS
- HP LaserJet 8000 Series PS
- HP LaserJet 8100 Series PS
- Kyocera FS-5800C (KPDL-2)
- Tektronix Phaser 560
- Tektronix Phaser 740
- Tektronix Phaser 840

If you are not using any of the preceding printer models, you must write a private .inf file to install the printer.

MORE INFORMATION

For more information about how to determine the version of your PPD file, refer to the following Adobe Web site:

http://www.adobe.com/support/techdocs/1ac3a.htm

For an overview of PPD files for Windows and Macintosh computers, refer to the following Adobe Web site:

http://partners.adobe.com/asn/developer/technotes/postscript.html

For information about PPD files, refer to the "Update PPD Specification Version 4.3" technical note that is located at the following Adobe Web site:

http://partners.adobe.com/asn/developer/PDFS/TN/5645.PPD_Update.pdf

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