XCON: Message Transfer Agent Logs 9405 Exception Error Message When Starting the Service on Cluster Server (266742)



The information in this article applies to:

  • Microsoft Exchange Server 5.5

This article was previously published under Q266742

SYMPTOMS

When the message transfer agent (MTA) service starts during cluster setup, the MTA may log the following incorrect 9405 error message:
An unexpected error has occurred which may cause the MTA to terminate.
Error: Allocate more buffer space 260. [BASE MAIN BASE 1] (16)
This error message is not harmful; the MTA service starts successfully and continues to run without any errors.

CAUSE

This issue can occur if more buffer space needs to be allocated for the returned node name. In the MTA service records this as fatal error, however, the MTA correctly allocates more buffer space.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

WORKAROUND

To work around this issue, ignore the error message in the "Symptoms" section of this article.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Modification Type:MajorLast Reviewed:10/2/2003
Keywords:kbbug kbExchange550preSP4fix kbExchange550sp4Fix kbfix kbQFE KB266742