The "eseutil /cc" command does not work on cluster server (266689)
The information in this article applies to:
- Microsoft Exchange 2000 Server
This article was previously published under Q266689 SYMPTOMS If you run the eseutil /cc command, the
command may not work with Exchange 2000 Server running on a cluster server, and
you may receive the following error message: Error
returned from a callback function call (0x8004010F). Operation terminated with
error -107 (JET_errInternalError, Fatal internal error) The
following event error message may also be logged in the application event log:
Event Type: Error
Event Source: ESE BACKUP
Event Category: Callback
Event ID: 904
Description:
Information Store (1728) Callback function call ErrESECBRestoreOpen ended with
error 0x8004010F CAUSE This problem can occur if the Eseutil utility is using the
local computer name instead of the cluster name. WORKAROUND To work around this problem, set the following environment
variable:
SET _CLUSTER_NETWORK_NAME_=cluster_name For example, in a two-node cluster that is composed of SERVER1
and SERVER2, with the cluster visible to network clients as CLUSTER1, type the
following command: SET _CLUSTER_NETWORK_NAME_=CLUSTER1 The SET
_CLUSTER_NETWORK_NAME_= cluster_name variable is
always a user variable. Do not attempt to set it manually to be a system
variable. If you set it to be a system variable, it can cause failures and, in
extreme cases, the inability to log on. RESOLUTION
To resolve this problem, obtain the latest service pack for MIcrosoft Exchange 2000 Server. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 How to obtain the latest Exchange 2000 Server service pack
STATUS
Microsoft has confirmed that this is a problem in Exchange 2000 Server.
This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.MORE INFORMATION Hard recovery is the process through which you apply
transaction logs and database patch files to a database that has been restored
from online backup.
Usually, you click to select the Last Backup Set check box in Microsoft Windows NT Backup to start hard recovery.
If you forget to select this check box, you must either restore the backup
again and this time click to select the Last Backup Set check box, or run the eseutil /cc
command.
Run the eseutil /cc command from a command
prompt in the temporary folder where the Restore.env file exists.
| Modification Type: | Major | Last Reviewed: | 6/8/2006 |
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| Keywords: | kbbug kberrmsg kbpending KB266689 |
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