PRB: Error "Library Not Registered" with Crystal Reports 8.0 (266621)
The information in this article applies to:
- Microsoft COM+ 1.0
- Microsoft COM+ 1.5
This article was previously published under Q266621 SYMPTOMS
The following are examples of error messages that may occur:
- The following error message may occur in an ASP page:
ASP 0177: 0x8002801D "Library not registered"
- After you create a COM+ component, install the component as a COM+ application on a remote server, and generate an Application Proxy Setup program, the installation of the proxy application may fail with the following error message:
Error registering COM+ Application. Contact your support personnel for more information.
- You may see the following error messages in the Microsoft Windows NT event log:
Microsoft Transaction Server does not support this interface
because it is a custom interface built with MIDL and has not
been linked with the type info helper library.
(Package: IIS-{MyServices//Root})
(IID: {D97A6DA3-9C1C-11D0-9C3C-00A0C922E764})
(Microsoft Transaction Server internals information:
File: i:\viper\src\runtime\cw\cwhlpapi.cpp. Line: 318)
- When you use a DSN to connect to a database, you may also receive ASP error 0x80004005.
CAUSE
When you install Crystal Reports version 8.0, default security permissions are changed on certain registry keys (for example, HKEY_CLASSES_ROOT\Interface and HKEY_CLASSES_ROOT\TypeLib).
When COM+ fails to access the registry keys because of insufficient permissions, the error messages described in the "Symptoms" section can occur.
RESOLUTION
To workaround this problem, reset the registry key permissions that are changed when you install Crystal Reports.
A fix for this problem is available from Crystal Decisions:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. REFERENCES
For detailed information about the registry problems that are caused by Crystal Reports, click the article number below to view the article in the Microsoft Knowledge Base:
272693 0x80004005 ASP Error Message Occurs When You Connect to a Database After Crystal Reports 8 Installation
For additional information, click the article numbers below
to view the articles in the Microsoft Knowledge Base:
274038 PRB: ASP Error 8002801d "Library not registered"
268553 PRB: Visual Studio Installation Problems Occur If Crystal Reports 8 Is Installed
| Modification Type: | Major | Last Reviewed: | 9/3/2002 |
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| Keywords: | kberrmsg kbprb KB266621 |
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