Encarta 2001: Cannot Move Away from Web Center Screen (266523)



The information in this article applies to:

  • Microsoft Encarta Africana, Third Edition
  • Microsoft Encarta Encyclopedia Deluxe 2001 for Windows
  • Microsoft Encarta Reference Suite 2001

This article was previously published under Q266523

SYMPTOMS

When you use one of the programs listed at the beginning of this article, you may be unable to move away from the Web Center screen.

CAUSE

This behavior can occur if you press and hold down the SHIFT key while you use the wheel on your pointing device to move between articles and the Web Center.

RESOLUTION

Tp resolve this issue, use the Back or Forward navigation buttons on the toolbar to move away from the Web Center screen.

When the Web Center screen is no longer displayed, you can press and hold down the SHIFT key while you use the wheel on your pointing device to move between screens in the products listed at the beginning of this article.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:11/14/2003
Keywords:kbHardware kbprb kbui KB266523