Encarta Researcher: Keyboard Shortcuts Run Internet Explorer Commands (266512)
The information in this article applies to:
- Microsoft Encarta Africana, Third Edition
- Microsoft Encarta Encyclopedia Deluxe 2001 for Windows
- Microsoft Encarta Interactive World Atlas 2001
- Microsoft Encarta Reference Suite 2001
- Microsoft Encarta Researcher
This article was previously published under Q266512 SYMPTOMS
When you use a keyboard shortcut in one of programs listed at the
beginning of this article, a Microsoft Internet Explorer command is run
instead of an Encarta Researcher command.
For example, when you press CTRL+N, you open a new Internet Explorer
window instead of opening a new Encarta Researcher project.
CAUSE
When the same keyboard shortcut is used by both Internet Explorer and
Encarta Researcher, the Internet Explorer command overrides the Encarta
Researcher command.
RESOLUTION
To resolve this issue, use the menu commands in Encarta Researcher to
perform actions instead of using keyboard shortcuts.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 8/18/2005 |
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| Keywords: | kbprb KB266512 |
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