FP2000: Internal Error 2343 During Setup (266434)
The information in this article applies to:
This article was previously published under Q266434 SYMPTOMS
When you try to install FrontPage 2000, you may receive the following error message:
Internal Error 2343: Please contact product support for assistance.
followed by this error message:
Installation ended prematurely because of an error.
CAUSE
This behavior can occur for either of the following reasons:
- You removed (uninstalled) Lotus Notes.
-or-
- Lotus Notes is installed, but there are incorrect entries for Lotus Notes in the Windows registry or the Win.ini file.
When you uninstall Lotus Notes, the uninstall program does not remove certain entries in the Windows registry and the Win.ini file.
This problem only occurs if you uninstalled Lotus Notes or if Lotus Notes is not installed correctly. FrontPage is installed successfully if the system has an intact installation of Lotus Notes that is installed correctly.
RESOLUTIONFor additional information about how to resolve this problem, click the article number below
to view the article in the Microsoft Knowledge Base:
228668 OFF2000: Internal Error 2343 During Setup
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.
| Modification Type: | Major | Last Reviewed: | 11/4/2002 |
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| Keywords: | kbbug KB266434 |
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