You may be unable to wake a computer from standby when you use a Microsoft pointing device (266283)
The information in this article applies to:
- Microsoft Comfort Curve Keyboard 2000
- Microsoft Cordless Mouse 1.0
- Microsoft IntelliPoint Software version 4.1
- Microsoft IntelliMouse 1.0
- Microsoft IntelliMouse Explorer
- Microsoft IntelliMouse with IntelliEye
- Microsoft IntelliMouse Optical
- Microsoft IntelliMouse Pro
- Microsoft IntelliMouse TrackBall
- Microsoft IntelliMouse USB
- Microsoft IntelliMouse Web
- Microsoft Internet Keyboard
- Microsoft Internet Keyboard Pro
- Microsoft Intellimouse Trackball Explorer
- Microsoft Intellimouse Trackball Optical
- Microsoft Intellimouse Optical Wheel Mouse
- Microsoft IntelliMouse Explorer for Bluetooth 2.0
- Microsoft IntelliPoint Software 5.1
- Microsoft IntelliType Pro software version 5.1
- Microsoft Laser Mouse 6000
- Microsoft Natural Keyboard
- Microsoft Natural Keyboard Elite
- Microsoft Natural Keyboard Pro
- Wireless Optical Desktop 3000
- Microsoft Optical Desktop Elite for Bluetooth 2.0
- Microsoft Optical Mouse Blue
- Microsoft Optical Mouse by Starck
- Microsoft Wheel Mouse
- Microsoft Wireless Desktop Version 1.0
- Microsoft Wireless IntelliMouse Explorer 2.0
- Microsoft Wireless Intellimouse Explorer for Bluetooth
- Microsoft Wireless Intellimouse Explorer USB
- Microsoft Wireless Laser Desktop 6000
- Microsoft Wireless Laser Desktop 6000 v2.0
- Microsoft Wireless Laser Mouse 8000
- Microsoft Wireless Laser Mouse 6000
- Microsoft Wireless Laser Mouse 5000
- Microsoft Wireless Notebook Laser Mouse 6000
- Microsoft Wireless Notebook Optical Mouse
- Microsoft Wireless Notebook Optical Mouse 4000
- Microsoft Wireless Notebook Optical Mouse 3000
- Microsoft Wireless Optical Desktop Pro
- Microsoft Wireless Optical Desktop
- Microsoft Wireless Optical Mouse Blue
- Microsoft Wireless Optical Desktop 2.0
- Microsoft Wireless Optical Desktop 5000
- Microsoft Wireless Optical Desktop Comfort Edition
- Microsoft Wireless Optical Desktop Elite
- Microsoft Wireless Optical Desktop Pro 2.0
- Microsoft Wireless Optical Mouse 2.0
- Microsoft Wireless Optical Mouse 3000
- Microsoft Wireless Optical Mouse 5000
This article was previously published under Q266283 SYMPTOMS When you use one of the Microsoft pointing devices that are listed in
the "Applies to" section, you may experience one of the
following symptoms:
- You may be unable to wake the computer from standby.
- After you wake your computer from standby, your pointing device may not work.
CAUSE This issue may occur if the Basic Input/Output System
(BIOS) that is installed in the computer reduces power to the port to which
the input device is connected.
You may be unable to use Bluetooth
devices to resume operation from certain power management states (such as
suspend or hibernate). In some low-power states, the wireless transceiver may
be unable to receive information from the Bluetooth devices.RESOLUTION To resolve this issue, see the documentation that is
included with your computer or contact your computer manufacturer for
information about how to configure the BIOS. For information about how to contact your computer manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: 65416 Hardware and software vendor contact information, A-K
60781 Hardware and software vendor contact information, L-P
60782 Hardware and software vendor contact information, Q-Z
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
| Modification Type: | Major | Last Reviewed: | 10/6/2006 |
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| Keywords: | kbHardware kbprb KB266283 |
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