IntelliPoint: Horizontal and Vertical Scroll Boxes Both Move When You Use the Wheel to Scroll (266135)



The information in this article applies to:

  • Microsoft Cordless Mouse 1.0
  • Microsoft IntelliMouse 1.0
  • Microsoft IntelliMouse Explorer
  • Microsoft IntelliMouse with IntelliEye
  • Microsoft IntelliMouse Optical
  • Microsoft IntelliMouse Pro
  • Microsoft IntelliMouse TrackBall
  • Microsoft IntelliMouse USB
  • Microsoft IntelliMouse Web
  • Microsoft Wheel Mouse
  • Microsoft IntelliPoint software 2.0
  • Microsoft IntelliPoint software 2.1
  • Microsoft IntelliPoint software 2.2
  • Microsoft IntelliPoint software 3.0
  • Microsoft IntelliPoint software 3.1
  • Microsoft IntelliPoint software 3.2
  • Microsoft IntelliPoint software 4.0

This article was previously published under Q266135

SYMPTOMS

When you use one of the pointing devices listed at the beginning of this article in Microsoft Word 97 or Microsoft Word 2000, both the horizontal and vertical scroll boxes may move at the same time when you use the wheel on the pointing device to scroll through a document.

CAUSE

This behavior can occur if you use the wheel to scroll when the pointer is positioned over the horizontal scroll bar at the bottom of a Word 97 or a Word 2000 document.

RESOLUTION

To resolve this issue, move the pointer into the body of the document or over the vertical scroll bar, and then use the wheel to scroll through the document.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:4/7/2005
Keywords:kbbug kbHardware kbinterop kbpending KB266135