Cannot Select Text in Edit.com with Shift Key on USB Keyboard (265860)

The information in this article applies to:

Microsoft Windows Millennium Edition

This article was previously published under Q265860

If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460

SYMPTOMS

If you use a Universal Serial Bus (USB) keyboard, when you hold down the SHIFT key and attempt to use the arrow keys to select text, you are unable to do so when you are using Edit.com at an MS-DOS prompt, or when you boot from an Emergency Boot Disk (EBD). The USB keyboard must be the only one that is attached to the computer for this issue to occur.

RESOLUTION

To resolve this issue, use a PS/2 keyboard, or edit and create text files by using Microsoft WordPad, or Microsoft Notepad, instead of Edit.com.

MORE INFORMATION

If a PS/2 keyboard is also attached to the computer, the USB keyboard does not exhibit this problem.

NOTE: USB Keyboards only work when booting from an EBD if the computer supports Legacy USB Emulation.

For additional information about this issue, click the article number below to view the article in the Microsoft Knowledge Base:

256300 USB Input Devices Do Not Work in Safe Mode or Real Mode

Modification Type:	Major	Last Reviewed:	8/8/2006
Keywords:	kbFAQ kbHardware kbprb KB265860