Windows 2000 Service Pack 1 Installation Stops Responding (265822)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
This article was previously published under Q265822

SYMPTOMS

When you are installing Windows 2000 Service Pack 1 (SP1) on a computer that has a Number Nine Visual Technology Corporation Revolution IV video adapter installed, the computer may stop responding (hang) during SP1 Setup when Setup is backing up Msdadc.dll.

CAUSE

This behavior occurs because of a known problem in the Number Nine Visual Technology Corporation Revolution IV video adapter driver.

RESOLUTION

To work around this behavior, restart the computer and attempt the installation a second time. The second attempt at installation should work correctly.
Modification Type:MajorLast Reviewed:11/20/2003
Keywords:kbprb kbsetup KB265822
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