SMS: Client Remains Orphaned If "Site Config Last Checked" Registry Value Is Missing (265358)



The information in this article applies to:

  • Microsoft Systems Management Server 2.0

This article was previously published under Q265358
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

A Microsoft Systems Management Server (SMS) version 2.0 client may seem to belong to SMS sites that are no longer in existence. By default, an SMS client should remove itself from a site if it is unable to contact the client access point (CAP) in 60 days.

The Ccim32 log file on the client may display the following error message:
Warning: Unable to check assignment for site "BB2" - #2147942453
Warning - couldn't read site config timestamp
The site BB2 does not exist any longer.

CAUSE

This behavior can occur because the "Site Config Last Checked" value is missing from the following registry key on the client:

HKEY_LOCAL_MACHINE\Software\Microsoft\Sms\Client\Sites\Shared\Sitecode\

WORKAROUND

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To work around this behavior, you must create a string value with the name "Site Config Last Checked" under the following registry key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Sms\Client\Sites\Shared\Sitecode\

Double-click the new Reg_SZ (string) registry key value and add a date with the format "2000/06/13 06:28.53". If the date is set to a time that is 60 days older than the current date, Client Configuration Installation Manager (CCIM) can remove the client from the previous site on its next polling cycle.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

Modification Type:MinorLast Reviewed:1/14/2006
Keywords:kbBug kbCAP kbClient kbConfig kbnofix KB265358