OL2000: (CW) Corporate Workgroup LDAP Service Does Not Support SSL (265150)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q265150
NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".

SYMPTOMS

The Lightweight Directory Access Protocol (LDAP) service for Outlook 2000 Corporate Workgroup (CW) does not support Secure Sockets Layer (SSL) for secure connections.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Outlook service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix is available as a patch and should have the following file attributes or later:
   File name          Type of Setup Size     Date
   --------------------------------------------------------------------
   Outlook.msp        Client Setup  2377728  October 3, 2000 7:54:08 PM
   Outlook_Admin.msp  Admin Setup   7033344  October 3, 2000 7:56:24 PM

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbOffice2000preSR2fix kbQFE KB265150
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