SMS: .nim (NOIDMIF) File for NetWare Servers Reports "No Data Available" (265143)


The information in this article applies to:

  • Microsoft Systems Management Server 1.2
This article was previously published under Q265143

SYMPTOMS

When you use a custom NOIDMIF file to report on a Novell NetWare server, the attribute data is displayed as "No Data Available" in the Systems Management Server (SMS) Administrator console.

CAUSE

The SMS Maintenance Manager thread of the SMS Executive component is responsible for the inventory of NetWare file servers. Maintenance Manager creates an IDMIF file for hardware and software inventory and a separate IDMIF file that contains any NOIDMIF data from any submitted .nim files.

The IDMIF file that contains .nim file data is submitted to the inventory processor first, followed shortly by the inventory MIF file. The NOIDMIF (.nim) file attributes are then displayed as "No Data Available" in the SMS Administrator console.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later: 
   Date     Time   Version  Size    File name     Platform
   -------------------------------------------------------
   8/11/00  11:32  786      100 KB  Maintain.dll  Intel
   8/11/00  11:37  786      163 KB  Maintain.dll  Alpha
NOTE: This hotfix is available only for SMS 1.2 Service Pack 4 (SP4).

NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

To install the hotfix, follow these steps on the SMS site server:
  1. Stop all SMS 1.2 site services on the site server.
  2. Replace the Maintain.dll file that is located in the SMS\Site.srv\Platform.Bin folder with the copy that is supplied in the hotfix.
  3. Restart the SMS site services.
After you apply this hotfix, Maintenance Manager performs a hardware and software inventory of Novell NetWare servers and appends .nim file data for all .nim files that are found in the Logon.srv\Isvmif.box folder on the NetWare server to the inventory MIF file. A single MIF file is produced.

For information about collecting NOIDMIF files, see page 114 in the SMS 1.2 Resource Guide.
Modification Type:MinorLast Reviewed:10/5/2005
Keywords:kbBug kbfix kbQFE KB265143
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