XFOR: Cannot Install Connector Message Transfer Agent on Microsoft Mail Connector (265137)


The information in this article applies to:

  • Microsoft Exchange Server 4.0
  • Microsoft Exchange Server 5.0
  • Microsoft Exchange Server 5.5
This article was previously published under Q265137

SYMPTOMS

If you try to create a Microsoft Mail (MS Mail) Connector between Exchange Server and an MS Mail postoffice, when you configure the Exchange Server properties for the MS Mail Connector on the connector message transfer agent (MTA) page under Postoffices Serviced and click Apply, you may receive the following error message
The connector MTA instance name_of_MTA could not be created.
where name_of_MTA is the name of the connector MTA that you entered.

WORKAROUND

To work around this issue:
  1. Stop Simple Network Management Protocol (SNMP) and all third-party services, and then restart the server.
  2. Insert the Exchange Server CD-ROM and run Exchange Server Setup.
  3. Click Add/Remove.
  4. Click Microsoft Exchange Server, and then click Change Option.
  5. Click to clear the MS Mail Connector check box, and then click OK.
  6. Click Continue to resume the Setup program and remove the MS Mail Connector.
  7. Restart Exchange Server Setup and reinstall the MS Mail Connector.
  8. Reapply any Exchange Server service pack and fixes.
  9. Reconfigure the MS Mail Connector.
Modification Type:MinorLast Reviewed:4/21/2005
Keywords:kbprb KB265137
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