"Stop 41" Error Message Occurs and Event 2000 Is Logged (265096)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
This article was previously published under Q265096

SYMPTOMS

When you use Windows NT Server, you may receive the following error message:
Stop 00000041 (0x00001000 0x00007924 0x00000420 0x00038f53)
NOTE: The parameters may vary.

In addition, event ID 2000 messages with error codes of C000009A are reported in the system event log, with the following message:
STATUS_INSUFFICIENT_RESOURCES ((NTSTATUS)0xC000009AL).

CAUSE

Both the event message and the error message occur because the non-paged pool memory resource is depleted. (Windows NT 4.0 contains a maximum of 128 MB of non-paged pool memory, and Windows 2000 has a maximum of 256 MB.) The non-paged pool leak is caused by the Emulex Fiber SCSI controller driver (Elxsli2.sys).

MORE INFORMATION

Emulex is in the process of addressing this issue.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:8/10/2001
Keywords:kb3rdparty kberrmsg kbprb KB265096
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