Cannot Uninstall Internet Explorer After Installing Windows 2000 Service Pack 1 (265078)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
This article was previously published under Q265078

SYMPTOMS

After you install Windows 2000 Service Pack 1 (SP1) on a computer that has Microsoft Internet Explorer 5.01 SP1 or Internet Explorer 5.5 installed, there is no option to remove Internet Explorer in the Add/Remove Programs tool in Control Panel.

CAUSE

When you install Windows 2000 SP1 on a computer that has Internet Explorer 5.01 SP1 or Internet Explorer 5.5 installed, it removes the option in the Add/Remove Programs tool to remove Internet Explorer.

RESOLUTION

To uninstall Internet Explorer, you must first uninstall Windows 2000 SP1. Internet Explorer then appears as an option in the Add/Remove Programs tool. You can then uninstall Internet Explorer to return you to your previous browser version.

MORE INFORMATION

Windows 2000 includes Internet Explorer 5.01. Windows 2000 SP1 installs Internet Explorer 5.01 SP1.
Modification Type:MajorLast Reviewed:11/20/2003
Keywords:kbbug kbfix kbWin2000SP1Fix KB265078
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