FP2000: Cannot Upgrade Entire Web Server to FrontPage 2000 Server Extensions (264775)


The information in this article applies to:

  • FrontPage 2000 Server Extensions from Microsoft, when used with:
    • the operating system: Microsoft Windows NT 4.0 SP5
    • the operating system: Microsoft Windows NT 4.0 SP6
This article was previously published under Q264775

SYMPTOMS

When you attempt to upgrade an entire Web server from FrontPage 98 Server Extensions to FrontPage 2000 Server Extensions, you may receive an error message similar to the following in the application log:
(1) The description for Event ID ( 1000 ) in Source ( FrontPage 4.0 ) could not be found. It contains the following insertion string(s): Microsoft, FrontPage Server Extensions, :, Non-interactive mode: defaulting to yes., , , , , .

(2) The description for Event ID ( 1000 ) in Source ( FrontPage 4.0 ) could not be found. It contains the following insertion string(s): Microsoft, FrontPage Server Extensions, :, There is no web named ""., , , , , .
Consequently, none of the Web sites are upgraded.

RESOLUTION

To resolve this issue, reset the permissions for the content folder of the virtual server where you cannot upgrade the extensions. To do so, follow these steps:
  1. Log on to your server as an administrator.
  2. Click Start, and then click Run.
  3. Type cmd in the Open box, and then click OK.
  4. Change the directory to the folder that contains your Web content. For example, type:

    cd /d C:\InetPub

  5. Type the following command at the command prompt

    cacls folder name /T /E /R iusr_machine name network interactive everyone

    where:
    • folder name is the name of the home directory for the virtual server
    • iusr_machine name is the name of the anonymous account that Microsoft Internet Information Server (IIS) is using.
  6. If you are denied access to a folder during the procedure, take ownership of the folder, and then follow these steps:
    1. Change the directory to the directory that you just took ownership of.
    2. Type the following command at the command prompt:

      cacls folder name /T /E /G your admin account:F

    3. Repeat step 5.
  7. Change the directory to the following:

    C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\40\bin

  8. Type fpsrvadm.exe, press ENTER, and then use the appropriate menu choices to upgrade the FrontPage Server Extensions.

MORE INFORMATION

For additional information about how to troubleshoot upgrade issues when you install the FrontPage 2000 Server Extensions, click the article numbers below to view the articles in the Microsoft Knowledge Base:

264774 FP2000: Virtual Servers Not Upgraded to 2000 Server Extensions

304411 FP2000: You Cannot Upgrade FrontPage Server Extensions

265062 FP2000: Subwebs Lose Permissions After Reinstalling Extensions

Modification Type:MajorLast Reviewed:11/13/2003
Keywords:kbdta kberrmsg kbprb KB264775
©2003 Microsoft Corporation. All rights reserved.