SMS: Windows 95 and 98 Clients Fail to Run Advertisement with Status Message 10003 and Error 1317 (264714)

SYMPTOMS

Microsoft Windows 95 and Microsoft Windows 98 clients fail to run an advertisement and report a status message 10003 with error 1317, "The specified user does not exist." The following error message is logged in the Smsapm32.log file on the client:

ACCOUNT MGR : ERROR: Could not get APM run account data for site 'XXX'
ACCOUNT MGR : Could not get data blob for site 'XXX'
SCHED DATA : Return code = 0x525; The specified user does not exist

CAUSE

When you create a new program using the Systems Management Server Administrator console, you can enable the following settings:

Run with administrative rights
Use Windows NT client software installation account

However, only Microsoft Windows NT clients can run programs using the NT client software installation account. Note that Windows 95 and Windows 98 clients still attempt to run such a program as long as they are in the targeted collection and are not excluded by the "This program can only run on specified platforms" setting. This is because the Windows 95 and Windows 98 operating systems can only execute a process in the logged-on user's context. The concept of multiple user contexts does not exist.

WORKAROUND

If you need to advertise a program that must run with administrative privileges to Windows 95, Windows 98 clients, and Windows NT clients in a single advertisement, enable the "Run with administrative rights" setting but not "Use Windows NT client software installation account" setting. Windows 95 and Windows 98 clients can successfully execute such a program in the logged-on user's context.