OFF2000: Characters Are Displayed Upside Down When You Insert EMF (264709)


The information in this article applies to:

  • Microsoft Excel 2000
  • Microsoft Access 2000
  • Microsoft Outlook 2000
  • Microsoft Word 2000
  • Microsoft PowerPoint 2000
  • Microsoft Office 2000
  • the operating system: Microsoft Windows 2000
  • the operating system: Microsoft Windows NT
This article was previously published under Q264709
Note The information in this article applies to the Japanese and English versions of Office 2000.

SYMPTOMS

When you insert an Enhanced Metafile (EMF) image, such as a Barcode Control, into your document, the characters in the EMF or barcode are displayed upside down.

This issue occurs only on computers running Microsoft Windows NT 4.0 or Microsoft Windows 2000. Enhanced Metafile images display correctly on computers running Microsoft Windows 95 or Microsoft Windows 98.

CAUSE

This problem is caused by the drawing feature that is shared by Microsoft Office 2000 programs.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

Microsoft Office 2000 Service Pack 3 updates previous versions of Mso.dll.

WORKAROUND

To work around this issue, save the graphic in a format other than EMF. To do this, follow these steps:
  1. Open the original graphic in a graphics editing program.
  2. Save the graphic in another graphics format, such as JPEG or GIF.
  3. Insert the JPEG or GIF file into the Microsoft Office document.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbOffice2000SP3Fix kbbug kbfix KB264709
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