OL2000: Outlook Does Not Initialize the Memory for User-Defined Fields When the Field Is Not Displayed in the Current View (264696)
The information in this article applies to:
This article was previously published under Q264696 SYMPTOMS
When you create your current view setting with a condition that uses a user-defined field that is not displayed, the condition may not work or the items are not displayed in your current view.
CAUSE
This behavior occurs because Outlook 2000 does not initialize the memory for user-defined fields when the field is not displayed in the current view.
RESOLUTION
A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next service release that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
The Japanese-language version of this fix should have the following file attributes or later:
Component: Outllib.dll (9.0.0.4221)
Outllibr.dll(9.0.0.4221)
Date Time Version Size File name Platform Description
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6/28/2000 13:24:05 - 5,165,568 Oqfe7722_Admin.msp Windows9X/NT Admin Patch
6/28/2000 13:00:58 - 1,734,656 Oqfe7722_Client.msp Windows9X/NT Client PatchWORKAROUND
To work around this problem, add all user-defined fields to your current view.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 11/6/2003 |
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| Keywords: | kbbug kbfix kbOffice2000preSR2fix kbQFE KB264696 |
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