OL2000: An Encryption Failure Occurs When You Upgrade from Exchange Client 5.0 to Outlook 2000 (264389)
The information in this article applies to:
This article was previously published under Q264389 SYMPTOMS When you try to open an existing encrypted message or try
to send a new encrypted message in Outlook 2000, you may receive the following
error message: File containing security information
could not be found. You receive this error message when you upgrade
Microsoft Exchange Client 5.0 to Outlook 2000 or Outlook 2000 Service Release 1
(SR-1). RESOLUTION To resolve this problem, obtain the latest
service pack for Microsoft Office 2000. For additional information, click the
following article number to view the article in the Microsoft Knowledge Base: 276367 OFF2000: How to Obtain the Latest
Office 2000 Service Pack
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 10/6/2005 |
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| Keywords: | kbbug kbfix KB264389 |
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