XADM: Event ID 2037 Message Creating Mailbox After Applying Q254805 Fix (264339)



The information in this article applies to:

  • Microsoft Exchange Server 5.5

This article was previously published under Q264339

SYMPTOMS

After you apply the Exchange Server Administrator program Exchange Server 5.5 post-Service Pack 3 fix that is described in the following Knowledge Base article

254805 XADM: Exchange Server 5.5 Post-SP3 Administrator Program Fixes Available

Exchange Server may generate the following event message:
ID: 2037

Type: Error

Source: MSExchangeSA

Description: The file version of \address\proxy_address_type\processor\proxy.dll installed on the local server is not current. Unable to locate a correct version on any server in the site.
The following informational event 2036 message may also be logged:

The file version of c:\exchsrvr\address\address\proxy_address_type\processor\proxy.dll looking at servers in site for a current version.

The following error message may also be displayed:
An error occurred while processing an e-mail address.
The error message also references the following ID:
ID no: C1030b35

CAUSE

This issue can occur because the fix updates the .dll files, but does not update the directory information, specifically the File-Version attribute on the address generators.

RESOLUTION

To resolve this issue, modify the File-Version attribute of the address generators. For additional information about how to modify the File-Version attribute, click the article number below to view the article in the Microsoft Knowledge Base:

158336 XADM: Modifying Version Values for Proxy Address Generator

MORE INFORMATION

Some examples of proxy generator .dll files are Inproxy.dll and Pcproxy.dll. For example, the event ID 2037 message description may state the following:

The file version of \address\smtp\i386\inproxy.dll installed on the local server is not current. Unable to locate a correct version on any server in the site.


Modification Type:MinorLast Reviewed:4/21/2005
Keywords:kbprb KB264339