Works: Envelopes Saved As Works 4.x Result in Lost Address Data (264213)


The information in this article applies to:

  • Microsoft Works 2000
  • Microsoft Works 6
  • Microsoft Works 7.0
This article was previously published under Q264213

SYMPTOMS

When you create an envelope in Microsoft Works 2000 and save the envelope as a Works 4.x envelope document, and you then try to open the envelope in Works 2000 or Works 4.x, the envelope does not open and any address data that was on the envelopes is missing.

CAUSE

This problem may occur because the Works 2000 envelope template is different from the Works 4.x envelope template, and the address data is not saved.

WORKAROUND

To work around this problem, save all addresses in the Works Address Book, and then save a copy of the Works Address Book to a floppy disk or other transportable media to transfer addresses between a Works 2000 computer and a Works 4.x computer.

You can create similar envelopes in both Works versions.

To create an envelope in Works 2000, follow these steps:
  1. Start the Works 2000 Word Processor.
  2. On the Tools menu, click Envelopes.
  3. In the Envelopes dialog box, do one of the following:
    • If you want to create envelopes with addresses that are not in your Works Address Book, or other data sources, click Single envelope.

      -or-
    • If you want to create envelopes with addresses that are in your Works Address Book, or other data sources, click Mail merge envelopes.
  4. Click OK.
  5. On the Envelopes Setting dialog box, select the envelope size, and then click New Document.
TIP: If you frequently use the same size envelope and return address, you can save the envelope as a template. You can also place the Works Address Book Address Block field in the envelope template.

STATUS

Microsoft has confirmed that this is a problem in Works 2000.

MORE INFORMATION

To create an envelope template with the Works Address Book Address Block field , follow these steps:
  1. Start the Works 2000 Work Processor.
  2. On the Tools menu, click Envelopes.
  3. On the Envelopes dialog box select Mail merge envelopes.
  4. Click OK.
  5. On the Envelopes Setting dialog box, select the envelope size, and then click New Document.
  6. In the Open Data Source dialog box, click Merge from the address book.
  7. On the Insert Fields list, select Address Block, and then click Insert.
  8. Click the return address box on the envelope, and enter your return address.
  9. On the File menu, click Save As.
  10. Click Template.
  11. Type a name for the envelope template in the Save As Template box, and then click OK.

    Note By default, templates are saved in the drive:\Program Files\Microsoft Works\Template folder. Where drive is the disk where Works is installed.
Modification Type:MajorLast Reviewed:6/25/2003
Keywords:kbAddIn kbbug kbpending KB264213
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