HTML TITLE Lookup Fails for URIs That Contain a Space (263899)


The information in this article applies to:

  • Microsoft Site Server 3.0
This article was previously published under Q263899

SYMPTOMS

The Site Server Usage Import HTML TITLE Lookup feature may fail for URIs that contain a space in the requested file name.

CAUSE

HTML Title Lookup fails when W3c Extended Log File Format files are used to import requests. The problem is unique to the W3c Extended Log File Format because it uses a plus sign (+) to denote a space.

For example, a request for microsoft%20corporation.htm is logged and imported as microsoft+corporation.htm. The Usage Import Title Lookup code does not confirm the proper URL encoding before it tries to read the URI, which results in a 404 error message, because microsoft+corporation.htm does not exist.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Site Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date       Time   Version     Size       File Name      Platform
   ----------------------------------------------------------------
   05/26/2000 20:25  7.0.0.1311  2,824,704  Uimportda.exe  Alpha 
   05/26/2000 20:25  7.0.0.1311  3,022,848  Uimportds.exe  Alpha 
   05/26/2000 20:25  7.0.0.1311  2,261,504  Uimportda.exe  x86 
   05/26/2000 20:35  7.0.0.1312  2,445,312  Uimportds.exe  x86

STATUS

Microsoft has confirmed that this is a problem in Site Server 3.0.
Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE KB263899
©2004 Microsoft Corporation. All rights reserved.