SMS: Microsoft Installer Application May Not Install Correctly When Using NT AutoLogon (263681)



The information in this article applies to:

  • Microsoft Systems Management Server 2.0
  • Microsoft Systems Management Server 2.0 SP1

This article was previously published under Q263681

SYMPTOMS

When you use Systems Management Server 2.0 (SMS) to deploy a Microsoft Installer (MSI) application that requires a restart to Microsoft Windows NT 4.0 Server or Workstation using the autologon functionality, the MSI Setup may either not complete, or leave the machine in an unknown state. Either one, or both of these events may occur.

CAUSE

When SMS restarts the client computer, a log-off process occurs before the restart initiates. When autologon is used, the client actually logs back on immediately after being logged off before the system shutdown is called.

This behavior causes the "RunOnce" sections of the registry to be executed before the computer restarts, leaving the computer in an unknown state.

RESOLUTION

To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0 and 2.0 SP1. This problem was first corrected in Systems Management Server version 2.0 Service Pack 2.

Modification Type:MinorLast Reviewed:1/14/2006
Keywords:kbAdvertisement kbBug kbClient kbConfig kbfix kbinterop kbPackage kbServer kbsms200fix kbsms200sp2fix kbSoftwareDist KB263681