XADM: Event ID 1016 and 1002 Occur When Directory Service Fails to Start (263548)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q263548 SYMPTOMS
When you start the directory service, you may receive the following error message
Window NT "Internal Error 2140"
in which case, the application log records the following events:
Event ID: 1016
Source: MsExchangeDS
Description: Missing configuration parameter (DSA Database file). The Microsoft Exchange Server database (EDB) may be corrupted. Try to reinstall the software.
Event ID: 1002
Source: MsExchangeDS
Description: The Microsoft Exchange Server database (EDB) could not be initialized and returned error 1. Unrecoverable error, the directory can not continue. CAUSE
This behavior can occur if a registry key is missing or has been deleted from the following registry setting:
HKeyLocalMachine\System\CurrentControlSet\Services\MSExchangeDS\Parameters
By default, the service account should have full access to the following keys:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeDS\Parameters]
"Database log files path"="[path name]"
"Database logging/recovery"="ON"
"DSA Temporary file"="[path name]"
"EDB max log buffers"=dword:00000040
"EDB log buffer flush threshold"=dword:00000020
"EDB log flush period"=dword:000001f4
"DSA Hierarchy table file"="[path name]"
"Hierarchy Table Recalculation interval (minutes)"=dword:000002d0
"DSA Working Directory"="[path name]"
"Max Threads (EXDS+NSP+DRA)"=dword:00000030
"Replicator deleted object conflict lifetime (days)"=dword:00000001
"Replicator notify pause after modify (secs)"=dword:0000012c
"Replicator notify pause between DSAs (secs)"=dword:0000001e
"Replicator inter site packet size"=dword:00000200
"Replicator intra site packet size"=dword:00000064
"Circular Logging"=dword:00000001
"Dsa Database File"="[path name]"
RESOLUTION
To resolve this issue, verify that the service account has full access to all of the registry keys listed in the "Cause" section. If one of these keys is missing or has been deleted, you must re-create it.
| Modification Type: | Minor | Last Reviewed: | 4/25/2005 |
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| Keywords: | kbprb KB263548 |
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