Authentication error message when using the Global Address List Modify for Web tool (263534)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
This article was previously published under Q263534

SYMPTOMS

If you connect to an Internet Information Service (IIS) server on which the Global Address List Modify for Web tool is installed in a virtual directory, you may receive the following error message:
Error: Permission Denied Restart your browser and enter the proper logon name and password

CAUSE

This issue can occur because the Allow Anonymous Access option must be disabled for the virtual directory in which the Global Address List Modify for Web tool pages are installed.

RESOLUTION

To resolve this issue:
  1. Start Internet Services Manager.
  2. Locate the virtual directory in which the pages for the Global Address List Modify for Web tool are installed.
  3. Click the Security tab, and then click to clear the Allow Anonymous Access check box.

Note Also disable Windows NT Challenge/Response authentication (NTLM). The only authentication must be set to Basic (Clear Text) authentication.

MORE INFORMATION

For more information about how to set up the Global Address List Modify for Web tool, click the following article number to view the article in the Microsoft Knowledge Base:

242223 How to install and use the Global Address List Modify for Web tool

Note The Microsoft Back Office Resource Kit, Second Edition and the Global Address List Modify for Web tool (Galmod) are no longer available for download or to order on CD from Microsoft. The most recent version of the GAL Modify Tool (Galmod32) is currently available. For more information about Galmod32, click the following article number to view the article in the Microsoft Knowledge Base:

272198 How to use the GAL Modify tool

Modification Type:MinorLast Reviewed:11/28/2005
Keywords:kbprb KB263534
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