SMS: Software Distribution 'Stop Program' Option Does Not Work Properly (263378)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0 SP1
  • Microsoft Systems Management Server 2.0 SP2
This article was previously published under Q263378

SYMPTOMS

The Software Distribution Stop Program option may not stop the program completely. The program stops but the Windows NT Virtual DOS Machine (NTVDM) process and its subprocesses are left running. In Systems Management Server (SMS) 2.0 Service Pack 2 (SP2), this behavior does not occur for all 32-bit programs.

In Microsoft Windows 2000 and Microsoft Windows NT 3.51 and 4.0, the program seems to quit, but Advertised Programs Manager (APM) still reports the program as running.

CAUSE

When you use the Stop Program option in SMS, you cannot stop a 16-bit program that has exceeded its allotted time by 15 minutes.

WORKAROUND

To work around this behavior, manually stop the Ntvdm.exe process.
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbprb kbsms200preSP3 KB263378
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