SMS: Software Inventory Enumerates and Inventories NTFS "Reparsed" Mounted Volumes Twice (263371)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0 SP2
This article was previously published under Q263371

SYMPTOMS

When a computer that is running Microsoft Windows 2000 and is a Systems Management Server client has an NTFS file system volume mounted to a folder, the Software Inventory client agent inventories the contents of the folder as a folder, and then again as a volume.

As a result of this, the Software Inventory process takes a considerably long time to complete, particularly on servers where multiple mount points are defined. This results in unnecessary time, processor utilization, and disk input/output (I/O), and may cause performance issues on servers.

CAUSE

The Software Inventory client agent cannot distinguish between a normal folder and a folder that reparses (input broken down again into small chunks) to a volume. If a volume is mounted multiple times, each instance is duplicate work for the inventory agent.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.
Modification Type:MinorLast Reviewed:1/14/2006
Keywords:kbBug kbnofix kbsms200preSP3 KB263371
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