SMS: Executive May Write Error Messages on Shutdown When You Run Windows 2000 Server (263214)



The information in this article applies to:

  • Microsoft Systems Management Server 2.0
  • Microsoft Systems Management Server 2.0 SP2

This article was previously published under Q263214

SYMPTOMS

When a Microsoft Systems Management Server (SMS) version 2.0 Service Pack 2 site server is installed on a server running Windows 2000 Server, a number of error messages may be recorded for the SMS_Executive component of the site server at shutdown.

When this occurs, status message 579 is recorded for the SMS_Executive component when you view the system status for your site code:
Could not write registry key "HKEY_LOCAL_MACHINE\Software\Microsoft\SMS\Components \SMS_EXECUTIVE\Threads\SMS_STATUS_MANAGER" on computer "site server". The operating system reported error 1723: The RPC server is too busy to complete this operation.


After the server restarts, the status summarizer displays warning messages and the SMS_Executive component has a critical status. If logging is enabled for SMS_Executive, the errors are also recorded in the Smsexe.log file.

WORKAROUND

To can work around this behavior and stop these error messages, stop the SMS_Executive service before you shut down the server running Windows 2000 Server.

You can use the following commands to stop SMS_Executive:

NET STOP SMS_SITE_COMPONENT_MANAGER
NET STOP SMS_EXECUTIVE



You can automate this workaround if you use a shutdown script on the server running Windows 2000 Server that functions as a SMS 2.0 site server.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

Modification Type:MinorLast Reviewed:1/14/2006
Keywords:kbBug kbprb kbsms200 kbsms200bug kbStatSum KB263214