XCLN: Routing Wizard Does Not Work on New Installation of Outlook 2000 (263133)


The information in this article applies to:

  • Microsoft Outlook 2000, when used with:
    • Microsoft Windows NT Workstation 4.0
    • Microsoft Windows NT Server 4.0
    • Microsoft Windows NT Server, Enterprise Edition 4.0
This article was previously published under Q263133

SYMPTOMS

When you attempt to use the Routing Wizard with a new installation of Outlook 2000 (not an upgrade), you may receive the following error message after you install the Routing Wizard and attempt to set up a route:
An error has occurred during PerformLogon in ModWizard Error Number = &H8002801D Error Description = Automation error

CAUSE

This issue can occur if:
  • Collabaration Data Objects (CDO) were not installed during Outlook 2000 setup. -or-

  • The Esconf.dll file is not properly registered.

RESOLUTION

To resolve this issue, either install CDO or register the Esconf.dll file, as applicable.

Installing CDO

  1. In Control Panel, double-click Add/Remove Programs.
  2. If Outlook 2000 was installed alone, click Microsoft Outlook 2000. If Outlook 2000 was installed with Microsoft Office 2000, click Microsoft Office 2000.
  3. Click Add/Remove to modify your current installation.
  4. Click to expand Outlook, and click to select the Collabaration Data Objects check box to install CDO.

Registering the Esconf.dll File

  1. At a command prompt, type the following (include the quotation marks):

    cd "program files\common files\system\mapi\1033\nt"

  2. Click Enter.
  3. Type regsvr32.exe esconf.dll, and then click Enter.
A message is displayed that states "DllRegisterServer in esconf.dll succeeded."
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbprb KB263133
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