Keyboard: Game quits when you press a hot key (263011)



The information in this article applies to:

  • Microsoft Age of Empires II: The Age of Kings 2.0
  • Microsoft Age of Empires II Expansion: The Conquerors
  • Microsoft Age of Empires II Gold Edition
  • Microsoft Comfort Curve Keyboard 2000
  • Microsoft Flight Simulator 2000
  • Microsoft Flight Simulator 2000 Professional Edition
  • Microsoft IntelliType Pro software version 2.2
  • Microsoft Internet Keyboard Pro
  • Microsoft Multimedia Keyboard
  • Microsoft Natural Ergonomic Keyboard 4000
  • Microsoft Natural Keyboard Pro
  • the operating system: Microsoft Windows Millennium Edition
  • Microsoft Natural Multimedia Keyboard
  • Microsoft Wireless Optical Desktop
  • Microsoft Wireless Optical Desktop Pro

This article was previously published under Q263011

SYMPTOMS

If you press a hot key on the Microsoft Internet Keyboard Pro or the Microsoft Natural Keyboard Pro during the playback of the introductory movie in one of the games listed in the "Applies To" section, you may experience one of the following symptoms:
  • Nothing may occur when you press the hot key.
  • The game may quit unexpectedly.
  • You may receive an error message.

CAUSE

This issue occurs when the Microsoft Windows Millennium Edition native hot key functions conflict with the active movie in the game.

RESOLUTION

To work around this issue, use one of the following methods:
  • Do not press a hot key during the playback of an introductory movie is playing in a game.
  • Connect the keyboard to a Universal Serial Bus (USB) port in the computer.

Modification Type:MajorLast Reviewed:3/29/2006
Keywords:kbHardware kbnofix kbprb KB263011