XFOR: Non-Delivery Report: 554 Mailbox Is Not Local (262945)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
This article was previously published under Q262945

SUMMARY

When you send a Simple Mail Transfer Protocol (SMTP) message to the Internet Mail Service in Microsoft Exchange Server, you may receive the following non-delivery report (NDR):

554 Mailbox is not local: sender's SMTP address

MORE INFORMATION

The NDR can occur if the Exchange-based server only accepts secure connections and if the Clients can only submit if homed on this server check box on the Connections tab has been selected. If the Only from clients using option in the Accept Connections section on the Connections tab in the Internet Mail Service is selected, the server is configured for secure connections.

If the Clients can only submit if homed on this server option is configured on the Connections tab in the Internet Mail Service, you must choose an option from the Only from hosts using box. Acceptable options include Authentication or Authentication and Encrypt.

If you enable SMTP Log logging on the server, the following events may be reported in the log file depending on which secure connection method between the two SMTP hosts is defined. The following example uses Windows NT Challenge/Response authentication and encryption:
5/13/00 2:36:27 PM : A connection was accepted from SERVER1.
5/13/00 2:36:27 PM : <<< EHLO server1.COMPANY1.COM
5/13/00 2:36:27 PM : >>> 250-server2.COMPANY2.COM Hello [server2]
250-XEXCH50
250-HELP
250-ETRN
250-DSN
250-SIZE 0
250-AUTH LOGIN
250 AUTH=LOGIN

5/13/00 2:36:28 PM : <<< AUTH NTLM TlRMTVNTUAABAAAAt5IAQAcABwAgAAAAAAAAAAAAAABUSU1EVU1QAAAAAAAAAAA=
5/13/00 2:36:28 PM : >>> 334 TlRMTVNTUAACAAAADgAOADAAAAC1ggFAkDTQvqfglJ8AAAAAAAAAAAAAAAA+AAAAVABJAE0ARABPAEYAVQA=

5/13/00 2:36:28 PM : <<< TlRMTVNTUAADAAAAGAAYAHgAAAAYABgAkAAAAA4ADgBAAAAAGgAaAE4AAAAQABAAaAAAABAAEACoAAAAtYIBQFQASQBNAEQATwBGAFUAYQBkAG0AaQBuAGkAcwB0AHIAYQB0AG8AcgBUAEkATQBOAFQAUwAyADAAY2qLBIf9tVBTxY9/NJ02/bhh87MSMPu+qZyHMgS735h75FsyxOlmOLegHnkDN8VFbU99BoofZ3hP6D2cFwsbsQ==

5/13/00 2:36:28 PM : >>> 235 ntlm authentication successful

5/13/00 2:36:28 PM : <<< MAIL FROM:<JohnD@COMPANY1.com> SIZE=1460 RET=FULL
5/13/00 2:36:28 PM : >>> 250 OK - mail from <JohnD@COMPANY1.com>; can accomodate 1460 bytes

5/13/00 2:36:28 PM : <<< RCPT TO:<janed@company2.com> NOTIFY=FAILURE,DELAY
5/13/00 2:36:28 PM : >>> 250 OK - Recipient <janed@company2.com>

5/13/00 2:36:28 PM : <<< DATA
5/13/00 2:36:28 PM : >>> 354 Send data.  End with CRLF.CRLF

5/13/00 2:36:28 PM : >>> 554 Mailbox is not local: JohnD@COMPANY1.com

5/13/00 2:36:28 PM : <<< QUIT
5/13/00 2:36:29 PM : >>> 221 closing connection
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbinfo KB262945
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