SMS: Logon Server Manager Is Unable to Complete Uninstallation When Multiple SMS Sites Share a Domain (262942)
The information in this article applies to:
- Microsoft Systems Management Server 2.0
- Microsoft Systems Management Server 2.0 SP1
This article was previously published under Q262942 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When logon points are shared by multiple sites and one domain is removed from logon installation and logon discovery, Logon Server Manager (LSM) tries to remove the site from the logon points. This succeeds, but the domain entry in the site server registry and site control file are not updated and removed. Because of this, Logon Server Manager (from that site) continues to try to connect to the primary domain controller (PDC) of the appropriate domain during each scheduled update interval and repeatedly tries to uninstall.
WORKAROUNDWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To work around this problem, delete the domain in the following site server registry key:
HKEY_LOCAL_MACHINE/Software/Microsoft/SMS/Components/SMS NT Logon Server Manager/Domains
After the registry key is removed, the entry is removed from the site control file.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.MORE INFORMATION
Excessive network traffic and site server processing are experienced as each site that wants to remove the domain continues to retry during each logon point update cycle. By default, this occurs once per day. Logon Server Manager connects to each domain controller in the target domain during each update cycle whether or not it is the senior site. Networks with hundreds or even thousands of domain controllers, many of which are using slow connections, are the most effected. The only way for this cycle to end normally is when all sites have removed the domain. When this occurs, each site completely removes the domain from its site and never tries to connect to it again. This happens for senior sites as well as junior sites.
| Modification Type: | Minor | Last Reviewed: | 6/14/2005 |
|---|
| Keywords: | kbBug kbDiscovery kbnofix KB262942 |
|---|
|