Allegiance: Sounds Associated with Menus Are Played Repeatedly (262930)


The information in this article applies to:

  • Microsoft Allegiance 1.0
This article was previously published under Q262930

SYMPTOMS

When you click any of the menus in Microsoft Allegiance, the sound that is associated with the menu may be played repeatedly until you quit the game.

CAUSE

This behavior can occur if a Sound Blaster AWE 64 sound card is installed in your computer, and one of the following conditions is true:
  • The preferred playback device is set to Game Compatible Device.
  • The audio compression codecs are not installed properly on your computer or are the incorrect version.

RESOLUTION

To resolve this issue, use the following methods in the order in which they are presented.

Set the Preferred Playback Device to AWE 64 Wave Out

To set the preferred playback device to AWE 64 Wave Out:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Multimedia.
  3. On the Audio tab, under Playback, click AWE 64 Wave Out in the Preferred device box.
  4. Click to select the Use only preferred devices check box.
  5. Click Apply, and then click OK.
  6. Close Control Panel, and then restart the computer.
If the issue continues to occur, proceed to the next method.

Uninstall and Reinstall the Audio Compression Codecs

To uninstall and reinstall the audio compression codecs:
  1. Quit all programs that are running on your computer.
  2. Click Start, point to Settings, and then click Control Panel.
  3. Double-click Add/Remove Programs.
  4. Click the Windows Setup tab.
  5. In the Components box, click to clear the Multimedia check box.
  6. Click Apply.
  7. In the Components box, click to select the Multimedia check box.
  8. Click Apply. If you are prompted to insert the Microsoft Windows CD-ROM, do so.
  9. Close Control Panel, and then restart the computer.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Allegiance, version 1.0.
Modification Type:MajorLast Reviewed:11/12/2001
Keywords:kbenv kbprb kbsound KB262930
©2002 Microsoft Corporation. All rights reserved.