Windows Millennium Edition Display.txt File Contents (262924)



The information in this article applies to:

  • Microsoft Windows Millennium Edition

This article was previously published under Q262924
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

SUMMARY

This article contains a copy of the information in the Display.txt file included with Windows Millennium Edition (Me). The Display.txt file provides complementary or late-breaking information about video adapter and driver issues to supplement the Microsoft Windows Millennium Edition documentation.

Setup copies the Display.txt file to the Windows folder. It may be helpful to review this information before installing Windows Me.

MORE INFORMATION

     ----------------------------------------
       Microsoft Windows Millennium Edition
               README for Displays
                    June 2000           
     ----------------------------------------

    (c) Copyright Microsoft Corporation, 2000


This document provides complementary or late-breaking 
information to supplement the Microsoft(R) Windows(R) 
Millennium Edition (Windows Me) documentation.


------------------------
HOW TO USE THIS DOCUMENT
------------------------

To view Display.txt on-screen in Notepad, maximize the 
Notepad window.

To print Display.txt, open it in Notepad or another word 
processor, and then on the File menu, click Print.


--------
CONTENTS
--------

WINDOWS UPDATE

WINDOWS 95 UPGRADES

WINDOWS 95 DRIVERS CONVERTED TO VGA

ADAPTER TYPE

MONITOR TYPE

REFRESH RATES 

DISPLAY PROBLEMS

DYNAMIC COLOR CHANGE

ANIMATED CURSORS

IRQ CONFLICTS WITH PCI DISPLAY ADAPTERS

MULTIPLE DISPLAY SUPPORT


===============
WINDOWS UPDATE 
===============

Microsoft regularly makes updated drivers 
available on the Internet through Windows Update. 
Windows Me also includes additional drivers in the 
Drivers directory on the Windows Me CD. To obtain 
additional or updated drivers, carry out the following 
steps:

If you have an Internet connection:

1. Click Start, and then click Windows Update.

2. Follow the instructions on your screen.


If you do not have an Internet connection:

1. Click Start, and then click Help.

2. In Windows Help, click the Index tab.

3. Type "Download Library", and then press Display.

4. Follow the instructions on your screen.

Microsoft updates the Windows Driver Library on the Internet 
regularly with the newest drivers from third-party manufacturers. 
Microsoft tests these drivers for compatibility and then makes 
them available for download. Windows Update makes these drivers 
available automatically by detecting the hardware on your system 
and offering you only those drivers that are compatible with your 
system.


===================
WINDOWS 95 UPGRADES
===================

Windows Me upgrades all Microsoft-provided drivers from Windows 
95 and DirectX releases. Windows Me also upgrades certain third-
party Windows 95 drivers that might experience problems running 
in Windows Me. 

If your display card or system included display-specific 
utilities (for example, extra Display properties in Control Panel, 
refresh rate utilities, or color matching utilities), an upgrade 
to the provided Windows Me driver may cause the utilities not to 
work correctly. If Windows Me upgrades your display driver and 
your display-specific utilities are not working correctly, this 
is because the existing third-party Windows 95 driver is not 
compatible with Windows Me.

Third-party display drivers and utilities are often very 
interdependent, so that if you remove one piece, you will break 
the other. The display drivers included with Windows Me are 
intended to be generic drivers that provide stable support for 
standard Windows APIs and features. Because each driver must 
support a number of different configurations, it is impossible 
to support every utility with one driver. Some features that 
formerly were included in third-party utilities have been 
integrated into Windows. If you still want the extra features 
offered by your display adapter vendor, contact your vendor 
to obtain an updated driver and software. 


===================================
WINDOWS 95 DRIVERS CONVERTED TO VGA
===================================

Windows Me is compatible with Windows 95 display drivers. 
However, because the internal structure and behavior of the 
operating system have changed since Windows 95, some problems 
in existing Windows 95 drivers might become apparent only in 
Windows Me. If the Windows Me CD contains a driver for your 
device, Windows Me automatically upgrades known bad drivers 
(see the "Windows 95 Upgrades" section earlier in this document). 
If the Windows Me CD does not contain a driver for your device, 
Windows Me converts the driver to VGA to allow the system to 
start. In this case, you need to obtain an updated driver, 
either by following the procedure in the Windows Update or 
Windows Driver Library section earlier in this document or 
by contacting your display hardware manufacturer.


============
ADAPTER TYPE
============

Windows Me Setup configures your adapter type based on the 
controller it uses--for example, S3, Cirrus Logic, or ATI. 
However, you may find a more exact match for your adapter 
make and model by using the Update Device Driver wizard.

In most cases, selecting a more precise adapter type does not 
change the driver or its behavior in any way. It only changes 
the name displayed in the Display Properties dialog box. If 
your computer is working with the display driver Windows Me 
automatically installed, there's no need to make a change.

To choose a more specific adapter:

1. Open System Properties in Control Panel, and then click the 
   Device Manager tab.

2. Select the device you want to change adapters for, and then 
   click Properties. 

3. Click the Driver tab, click Update Driver, and then click 
   Next.

4. Click "Specify the location of the driver (Advanced)," and 
   then click Next. 

5. Click "Display a list of all of the drivers in a specific 
   location," and then click Next.

6. In the Models list, select your adapter, and then click Next.

7. Follow the instructions on your screen.


============
MONITOR TYPE
============

If Windows Me does not contain a driver for your monitor type, 
select one of the standard monitor types instead. This selection 
will not adversely affect the performance or quality of the 
Windows Me display output.

Before you can change to a higher resolution on certain video 
cards, you will have to specify the exact monitor type. This 
is by the design of the newer drivers. To find out whether 
Windows Me has a driver for your monitor, carry out the following 
steps:

1. Click Start, point to Settings, and then click Control Panel. 

2. Open Display Properties. If you do not see the Display icon, 
   click "view all Control Panel options."

3. Click the Settings tab, and then click Advanced. 

4. Click the Monitor tab, and then click Change. 

   A list of monitor drivers included in Windows Me is displayed. 
   If Windows Me does not have a driver for your monitor, contact 
   the manufacturer of the monitor.


=============
REFRESH RATES
=============

To adjust the refresh rate in Windows Me, carry out the following 
steps:

1. Click Start, point to Settings, and then click Control Panel. 

2. Open Display Properties. If you do not see the Display icon, 
   click "view all Control Panel options."

3. Click the Settings tab, and then click Advanced. 

4. Click the Adapter tab, and then select a refresh rate from the 
   list.

You must select a monitor in order to set refresh rates. If 
Monitor is set to [unknown monitor], no custom refresh rates 
are available.

Refresh rates are affected by the capabilities of both the 
display adapter and the monitor. Windows Me makes available 
all the refresh rates within the combined capabilities of the 
display adapter and the monitor.


================
DISPLAY PROBLEMS
================

If your display is visible but imaging incorrectly:

1. Right-click the desktop, and then click Properties.

2. Click the Settings tab, and then click Advanced.

3. Click the Performance tab.

4. Move the Hardware Acceleration slider one notch to the left.

If the problem isn't corrected, repeat the above procedure and 
move the slider further to the left.

NOTE: Moving the Hardware Acceleration slider to the left 
disables some of the graphics acceleration functions of your 
display adapter. If your display-related problems are due to 
incompatibilities in the display driver, this fixes them by 
using less of the acceleration features in the driver.


If your display is blank or unreadable when Windows Me starts:

1. Restart your computer.

2. Press and hold down CTRL until the Microsoft Windows 
   Millennium Startup Menu appears.

3. Select Safe Mode. 
   Windows starts in VGA mode.

4. Right-click the desktop, and then click Properties.

5. Click Settings, and then click OK. 
   Windows notifies you that it will restart in VGA mode.

6. Click Yes, and then restart your computer.

When your computer restarts, it will be running in VGA (640x480, 
16-color) mode. You can now reset your display settings by right-
clicking the desktop, clicking Properties, and then clicking 
Settings. If the resolution you want to select is not available, 
choose another resolution (anything but 640x480, 16-color), and 
let Windows restart. The full set of resolutions and color depths 
will be available after you restart your computer.

NOTE: Your display can be blank for a number of reasons, 
including incorrectly set refresh rates, an incompatible 
display driver, an invalid mode, etc. Because the display is 
not visible in these cases, it is impossible to correct these 
problems without restarting in Safe Mode. In Safe Mode, Windows 
does not load your original display driver, so none of the 
display settings are available for you to change. Instead, 
Windows automatically resets your display settings to the 
defaults (640x480, 16-color, single monitor, default refresh 
rate). Then, you can restart in normal Windows mode and make 
corrections to your display settings. 

After restarting your computer in Safe Mode, change the 
resolution to VGA. Not all display modes may appear in the 
Display Properties Settings dialog box. This is because when 
Windows Me is running in VGA mode, the accelerated display driver 
is not loaded, so Windows Me cannot query it for available modes. 
Once you switch to another mode, Windows prompts you to restart 
so it can load the accelerated display driver. After the second 
restart, Windows Me adds the full mode list supported by your 
display hardware to the Display Properties Settings dialog box. 


====================
DYNAMIC COLOR CHANGE
====================

Although most programs allow you to dynamically change color 
depth, some programs may not display colors or other elements 
correctly after a color change. To avoid this problem, change 
color depth before you start the program. If you change color 
depth while a program is running, you might need to restart the 
program to ensure that the changed setting works correctly.


================
ANIMATED CURSORS
================

If Windows Me is not using 32-bit disk access, cursors are not 
animated. To determine whether you are using 32-bit disk access, 
carry out the following steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Open System Properties. If you don't see the System icon, click 
   "view all Control Panel options."

3. In the System Properties dialog box, click the Performance tab.


=======================================
IRQ CONFLICTS WITH PCI DISPLAY ADAPTERS
=======================================

If your PCI display adapter is configured by your BIOS to use 
IRQ 15 and a functioning secondary PCI IDE disk controller is 
also configured to use IRQ 15 (by default), Windows Me assigns 
IRQ 15 to the IDE disk controller. This assignment forces your 
display adapter to use VGA mode. 

To load the accelerated Windows Me driver for your display 
adapter, eliminate the resource conflict. Choose one of the 
following methods:

- If your BIOS allows, and the secondary PCI IDE controller is 
  not being used, disable the secondary PCI IDE controller in 
  the BIOS, and if it remains in Device Manager, disable it 
  there as well. 

- If your BIOS allows, disable the IRQ of the display adapter.

- If your BIOS allows, manually reconfigure the display adapter 
  to use a different IRQ setting.

- Obtain a BIOS upgrade from your hardware vendor. 


======================== 
MULTIPLE DISPLAY SUPPORT
======================== 

With support for multiple monitors, you can use one computer 
to control two to nine monitors through a common desktop. The 
multiple-monitors feature increases the size of your screen, 
so you can see multiple programs or windows simultaneously. 

Required Hardware for Multiple Monitors
---------------------------------------
You can use any combination of the following supported PCI-based 
cards with multiple monitors. Only cards based on the following 
chipsets work as secondary cards with drivers from the Windows Me 
CD. 

NOTE: You also need to use the specified driver.

- The following drivers are supported by Microsoft and are 
  included on the Windows Me CD:

Card				Driver
----------------------------------------------------
"RAGE XL AGP 2X"		ati_drae.drv
"RAGE XL PCI"
"RAGE LT PRO AGP 2X"
"RAGE LT PRO PCI"
"RAGE MOBILITY AGP"
"RAGE MOBILITY PCI"
"RAGE PRO TURBO AGP 2X"
"RAGE PRO TURBO AGP"
"RAGE PRO TURBO PCI"
"All-In-Wonder PRO AGP NTSC"
"All-In-Wonder PRO AGP PAL/SECAM"
"All-In-Wonder PRO PCI NTSC"
"All-In-Wonder PRO PCI NTSC"
"All-In-Wonder PRO PCI PAL/SECAM"

"R128 GL SD AGP"		Ati_draa.drv
"R128 VR SD AGP"
"R128 GL SD PCI"
"R128 GL SG TV AGP"
"R128 GL SD TV AGP"
"R128 VR SD TV AGP"
"R128 GL SG TV AGP 2X"
"R128 GL SD TV AGP 2X"
"R128 GL AGP"
"R128 GL PCI"
"R128 GL SG AGP"
"R128 GL RE PCI"
"R128 GL RF AGP"
"R128 VR RK PCI"
"R128 VR RL AGP"
"R128 VR SE PCI"
"R128 VR SF AGP 2X"
"R128 VR SG AGP 4X"
"R128 GL SK PCI"
"R128 GL SL AGP 2X"
"R128 GL SM AGP 4X"
"R128 (AIW) "
"R128P (AIW) "
"R128P"
"R128 GL PCI" 
"R128 GL AGP"
"R128 VR PCI" 
"R128 VR AGP"
"R128 4X PCI"
"R128 4X AGP 2X"
"R128 4X AGP 4X"
"R128 4X"
"R128P AGP 2X" 
"R128P AGP 4X" 
"R128P PCI TMDS"
"R128P PCI"           
"R128P AGP 2X"        
"R128P AGP 4X"        
"R128P PCI TMDS"    
"R128P AGP 2X TMDS"
"R128P AGP 4X TMDS"
"R128P PCI"           
"R128P AGP 2X"    
"R128P AGP 4X"    
"R128P PCI TMDS"
"R128P AGP 2X TMDS"
"R128P AGP 4X TMDS"

NOTE: The ATI 128 "All-In-Wonder" (AIW) support is only for display 
and does not support the actual AIW components (i.e. TVTuner, etc.)
However, the ATI Rage does

"Number Nine Imagine 128"		i128.drv
"Number Nine Imagine 128(Series 2)"

"Millennium PCI"			mgapdx64.drv and mgaxdd.drv 
"Mystique PCI"

"3Dfx Voodoo" ; 3Dfx VooDoo		mm3dfx.drv
"Canopus Pure 3D (3Dfx)"
"Diamond Monster 3D (3Dfx)"
"Orchid Righteous 3D (3Dfx)"

"Trident 9320 PCI"			trid_pci.drv
"Trident 9440 PCI"
"Trident 9685/9680/9682/9385/9382/9385-1 PCI"
"Trident 9685/9680/9682/9385/9382/9385-1 PCI"

"Tseng Labs ET6000/ET6100 PCI"		et6000.drv

"Intel(r) 82810 Graphics Controller 4.12.01.2604"		i81xdw9x.drv
"Intel(r) 82810-DC100 Graphics Controller 4.12.01.2604"
"Intel(r) 82810E Graphics Controller 4.12.01.2604"
"Intel(r) 82815 Graphics Controller 4.12.01.2604"

"Super VGA"				supervga.drv
"Standard Graphics Adapter (VGA)"	vga.drv
"Standard PCI Graphics Adapter (VGA)"
"Standard PCI Graphics Adapter"

"ATI Rage/Rage II PCI (ati_m64)"        ati_m64.drv
"ATI Rage II+ PCI (ati_m64)"
"ATI 3D Xpression+  (ati_m64)"
"ATI 3D Xpression+  PC2TV (ati_m64)"
"ATI 3D Pro Turbo (ati_m64)"
"ATI 3D Pro Turbo PC2TV (ati_m64)"
"ATI 3D Charger (ati_m64)"
"All-In-Wonder (ati_m64)"

"Chips & Technologies 65548 PCI"	chips.drv
"Chips & Technologies 65550 PCI"
"Chips & Technologies 65554 PCI"
"Chips & Technologies 65555 PCI"

"Cirrus Logic 5446 PCI"			cirrusmm.drv

"NeoMagic MagicGraph128XD"		Nmgc.drv
"NeoMagic MagicMedia256AV"		NMGC5.drv
"NeoMagic MagicMedia256ZX"		NMGC6.drv

"Canopus Total3D 128V (Nvidia Riva 128)" nv3disp.drv
"Diamond Viper V330 (Nvidia Riva 128)"
"NEC Motherboard Video (Nvidia Riva 128)"
"NVidia Riva 128"
"STB Velocity 128 3D AGP (Nvidia Riva 128)"
"STB Velocity 128 3D PCI (Nvidia Riva 128)"
"STB Velocity 128 3D AGP (Nvidia Riva 128)"
"NVIDIA RIVA 128/128ZX"

"NVIDIA RIVA TNT"			nvdisp.drv
"NVIDIA RIVA TNT2"
"NVIDIA RIVA TNT2 Pro"
"NVIDIA RIVA TNT2 Ultra"
"NVIDIA Vanta"
"NVIDIA RIVA TNT2 Model 64"
"NVIDIA Aladdin TNT2"
"NVIDIA GeForce 256"
"NVIDIA GeForce DDR"
"NVIDIA Quadro"

"S3 Trio32/64 PCI (732/764)"			s3.drv

"Diamond Stealth 3D 2000 (S3 ViRGE 325)"	s3v.drv
"Diamond Stealth 3D 3000 (S3 ViRGE-VX 988)"
"Diamond Stealth 3D 2000 Pro (S3 ViRGE-DX 375)"
"Number Nine 9FX Reality 332 (S3 ViRGE 325)"
"Number Nine 9FX Reality 772 (S3 ViRGE-VX 988)"
"miroMedia 3D (S3 ViRGE 325)"
"Orchid Farenheit Video 3D (S3)"
"S3 ViRGE PCI (325)"
"S3 ViRGE-VX PCI (988)"
"S3 ViRGE-DX/GX PCI (375/385)"
"STB Powergraph 3D (S3 ViRGE 325)"
"STB Velocity 3D (S3 ViRGE-VX 988)"
"STB Nitro 3D (S3 ViRGE-DX/GX 375/385)"
"S3 ViRGE-VX PCI (988)"

"S3 ViRGE-M5 PCI"				s3_3.drv
"S3 ViRGE-MX (260)"

"Genoa Phantom 64 (S3 765)"			s3mm.drv
"Hercules Terminator 64 (S3 765)"
"Number Nine 9FX Vision 330 (S3 765)"
"Number Nine 9FX Motion 331 (S3 765)" 
"S3 Trio64UV+ (767)"
"S3 Trio64V2-DX/GX (775/785)"
"S3 Aurora64V+"
"STB Powergraph 64 (S3 765)"
"S3 Trio64V+ PCI (765)"

Only certain updates work. These are 40, 42, 43, 
44, 52, 53, & 54.

NOTE: If the card is at one of these updates, then Windows Me 
will recognize the card as a Trio 64V+, provided the Microsoft 
driver is used. If the card is not at one of these updates, then 
it is recognized as a Trio 32/64. Some OEM drivers don't care 
which update is present; be sure to note carefully which 
Microsoft driver Windows Me selects when you use this card.

- The following drivers are available directly from the vendor 
  and work in multiple-monitor systems. These drivers are not 
  supported by Microsoft.

Permedia 2			GLINT.DRV
TI TVP4020, 8 meg PCI	 
(Reference board)
TI TVP4020 8 meg AGP
(Reference board)
Diamond Fire GL Pro 1000 PCI			
Diamond Fire GL Pro 1000 AGP		
STB (Symmetric) Glyder MAX-2 PCI	

To download this driver used with these cards, visit the Web 
site at http://www.3dlabs.com.

In addition, newer cards and drivers that were not available 
when Windows Me was developed may also support multiple monitors. 
Consult the vendor documentation or contact the vendor to 
determine whether your card and drivers support multiple monitors.

Setting Up Multiple Monitors
----------------------------
		
1. Determine which card you want to use as your primary card. 
   First make sure that the card works with multiple monitors.

   You can choose which video card you want to use as the 
   primary display in the BIOS if you have an AGP and a PCI 
   card. You can only do this if your BIOS supports it. In the 
   supported BIOS, you can select the Primary Display adapter. 
   It will have an AGP and PCI selection.

2. Insert the card into your motherboard, and then add your second 
   card. The system BIOS will decide which card is the primary 
   card. One way to verify which card is your primary card is to 
   check which card displays the Windows Millennium Edition Startup 
   logo when you turn on the computer. The card that displays the 
   Startup logo is the primary card, and the card that appears to 
   be inactive is the secondary card. If this is not what you want, 
   reverse the order of the cards in the PCI slots.

3. Repeat this procedure for each additional card. Unfortunately, 
   with current system BIOS's, there is no way to determine which 
   adapter will be the second, third, or fourth card until the 
   card is actually used.

4. Start Windows Me. Windows Me automatically detects the new 
   cards. When you are prompted, restart your computer.

5. During Startup, Windows Me initializes the new secondary 
   adapter and displays a message indicating the card is 
   correctly initialized.

6. If the primary card displays in 640x480 and 16 colors, right-
   click the desktop, click Settings, click the Colors down arrow, 
   and then select the 256 Colors setting or a higher setting. 
   Click OK, and then restart your computer.

7. After you log on, right-click desktop, click Properties, and 
   then click Settings. In the Display area, Windows lists each 
   video adapter in your system. Find the adapter you want to use, 
   and click it.

8. Select the "Extend my window desktop onto this monitor" check 
   box, and then click Apply.

Troubleshooting Multiple-Monitor Setup
--------------------------------------
If the "Extend my Windows desktop onto this monitor" option is 
not available:

1. Make sure that the monitor is set to display in 256 colors or 
   higher.

2. Verify that your secondary card is compatible with multiple 
   monitors.

3. Make sure you are not using a Windows 3.1 driver for the 
   primary card.

4. Check to see whether you are using an ISA, VLB, or MCA card. 
   Multiple monitors require PCI or AGP cards for all display 
   adapters.

5. Check to see whether any third-party display options are 
   installed in Control Panel. Right-click the desktop, and then 
   click Properties. Look for any tabs that are related to the 
   video cards in your system. Next, click Settings, and then 
   click Advanced. You should see only the General, Adapter, 
   Monitor, Performance, Color Management, and  possibly the 
   ATI Display tabs. You can usually remove any display option 
   extensions that you find by using the Add/Remove Programs 
   feature in Control Panel.

Common Problems
---------------
If your computer will not start when you have two video cards 
installed or if the second comes up with a "code 12" in Device 
Manager, move all the video cards needed to the slots that are 
closest to the motherboard when on a riser card. Some systems 
support display adapter cards only in the first one or two slots 
closest to the motherboard.

If you experience one of the following problems, disable your 
on-board Rage II. This device cannot be used as one of your 
multiple-monitor display adapters.

- Your on-board ATI Rage II displays vertical green bands when 
  you install the secondary card. 

- Your computer stops responding during Startup, and the 
  Automatic Skip Driver (ASD) reports that your system stopped 
  responding while initializing a video ROM.

- Your IBM Aptiva stops responding during Startup after detecting 
  the secondary, loading the drivers, and restarting.

- Nothing happens when you select the "Extend my Windows desktop 
  onto this monitor" check box. 

If a yellow exclamation point appears beside one of your video 
cards in Device Manager and if it indicates the region of memory 
that the video card uses is in use, try one of the following:

- On some laptop computers, you can specify where the region of 
  memory used by the video card is located in the system BIOS. 
  Set this to C000-CFFF or to the largest range possible that 
  begins with C000.

- Remove EMM386.exe.

- Type the following under the [386enh] section of the System.ini 
  file:

	Emmexclude C000-CFFF

If your computer stops responding after installing the secondary 
card when you add an STB Workstation two-adapter card, then the 
video cards in this computer are configured incorrectly by the 
system BIOS. As a result, it destabilizes the entire system. Your 
particular computer probably cannot use video cards that are 
behind PCI-PCI bridges.

If your card is listed in the supported card section, but Device 
Manager indicates that your card does not work with Multiple 
Display Support, then make sure that you are using the right 
driver, as listed at the beginning of this document.

If Device Manager indicates that "My primary video card cannot 
be disabled," your card is not supported in this configuration 
for multiple monitors.

If you experience one of the following problems, then your 
display driver is not compatible with multiple monitors. Contact 
your vendor for an updated driver.

- If your screen goes black during Startup or your computer stops 
  responding, and the Windows bootlog option indicates that the 
  problem occurred in GDI.

- A message appears on your screen indicating that a fatal 
  exception has occurred in GDI.

				

Modification Type:MajorLast Reviewed:8/8/2006
Keywords:kbinfo kbreadme KB262924