Windows Millennium Edition Printers.txt File Contents (262910)


The information in this article applies to:

  • Microsoft Windows Millennium Edition
This article was previously published under Q262910
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460

SUMMARY

This article contains a copy of the information that is contained in the Printers.txt file that is included with Windows Millennium Edition (Me). The Printers.txt file provides complementary or late-breaking information on print-related issues to supplement the Windows Me documentation.

Setup copies the Printers.txt file to the Windows folder on your computer. You may want to review this information before you install Windows Me.

MORE INFORMATION

     ---------------------------------------
       Microsoft Windows Millennium Edition
                README for Printers
                   May 2000
     ---------------------------------------

    (c)Copyright Microsoft Corporation, 2000

This document provides complementary or late-breaking 
information to supplement the Microsoft(R) Windows(R) 
Millennium Edition (Windows Me) documentation.

------------------------
HOW TO USE THIS DOCUMENT
------------------------

To view Printers.txt on screen in Notepad, maximize the 
Notepad window.

To print Printers.txt, open it in Notepad or another word 
processor, and then on the File menu, click Print.

--------
CONTENTS
--------

PRINTING OVER A NETWORK

TRUETYPE FONT AVAILABILITY FOR PRINTING

CANON COLOR BUBBLE-JET SUPPORT

FARGO PRIMERA AND PRIMERA PRO SUPPORT

HEWLETT-PACKARD DESKJET 400 SERIES, 500 SERIES,
   600 SERIES, 700 SERIES, AND 800 SERIES PRINTER 
   SUPPORT

HEWLETT-PACKARD DESKJET PORTABLE 310 AND 320 
   PRINTER SUPPPORT

HEWLETT-PACKARD DESKJET 340, 1000C, 1100C, AND 1120C 
   PRINTER SUPPORT

HEWLETT-PACKARD OFFICEJET PRO 1150C SUPPORT

HEWLETT-PACKARD PRINTER/SCANNER/COPIER SERIES 300 SUPPORT

HEWLETT-PACKARD PHOTOSMART PHOTO PRINTER SUPPORT

HEWLETT-PACKARD LASERJET PRINTER SUPPORT

QMS JETSCRIPT BOARDS

LASERMASTER PRINTER SUPPORT

NEC SILENTWRITER SUPERSCRIPT 610

PANASONIC KX-P 6100, KX-P 6300, KX-P 6500 PRINTERS

SUPPORT FOR LEXMARK MARKVISION AND CUSTOM 
   PRINTER DRIVERS

AUTO PRINT INSTALLER ISSUES

PRINTING WITH INTERNET PRINTING PROTOCOL

----------------------------------------------------

NOTE: For any given printer, the printer drivers provided 
with Windows Me are generally preferable to drivers included 
with previous versions of Windows. However, you might want 
to consult the printer manufacturer to determine the best 
printing solution for your printer.

=======================
PRINTING OVER A NETWORK
=======================

By default, Windows Me uses the network path as the port 
designation for network printers. Because this is slightly 
different from the path used in Windows 3.1 and some programs, 
you might have problems. A network path (also known as a UNC 
name) typically appears in the following format:

     \\server\printqueue

However, network paths in Windows Me tend to be longer than 
their Windows 3.1 equivalents, which creates problems for 
some programs. If you experience problems, you can revert 
to the Windows 3.1 method of addressing network resources. 

Some programs may experience similar difficulties if the network 
path contains a space character. This problem can be resolved 
if you revert to the Windows 3.1 method of addressing network 
resources or if you change the network path so it does not 
contain spaces. For help with changing the network path name, 
see your network administrator.

Problems Printing to PostScript Printers 
Over a NetWare Network
----------------------------------------
If you have trouble printing to a PostScript printer over a 
NetWare network, separator pages (also called banner pages) 
may be configured incorrectly on the NetWare server. Unless 
separator pages are configured correctly on the NetWare server, 
they cause errors and nothing prints. To solve this problem, 
you can try one of the following:

- Disable separator pages by clearing the Separator Page check 
  box in the Printer Properties dialog box.

- Ask your network administrator to configure separator pages 
  correctly for a PostScript printer on the NetWare server.

Unwanted Separator Pages on a 
NetWare Network from MS-DOS Programs
------------------------------------
If you clear the Separator Page setting (described in the 
previous section) and you still receive unwanted separator 
pages when you print from MS-DOS programs, change the port 
designation for the printer from the network path (UNC) 
name to the captured port. 

To change the printer port designation port:

1. Click Start, point to Settings, and then click Printers.

2. Right-click the icon for the printer you are using, and 
   then click Properties. 

3. Click the Details tab.

4. In the Print To The Following Port box, click the LPTx 
   (\\Server\Printqueue) entry, and then click Apply.

   This is the LPT port you have captured.

5. Click Capture Printer Port, and then click OK. 

6. Clear the Separator Page setting as described in the previous 
   section.

=======================================
TRUETYPE FONT AVAILABILITY FOR PRINTING
=======================================

TrueType fonts are not usually available on inkjet printers 
with lower resolutions (75 to 150 dpi). This limitation does 
not apply to laser and dot-matrix printers. TrueType fonts 
are also not available when you use the Generic/Text Only 
printer driver.

==============================
CANON COLOR BUBBLE-JET SUPPORT
==============================

You may notice some printing differences in the Windows Me 
drivers for the Canon Color Bubble-Jet (BJC) printers if you 
upgrade from an earlier version of Windows. As part of the 
Windows Me installation, the Canon BJC-70, BJC-600, BJC-600e, 
BJC-800, and BJC-4000 drivers from Windows 3.1 are automatically 
upgraded to Windows Me drivers because earlier versions do not 
work with Windows Me. 

For information about updated driver availability, contact your 
local Canon representative (or refer to the "Where to Find More 
Help" section of your printer's manual).

=====================================
FARGO PRIMERA AND PRIMERA PRO SUPPORT
=====================================

Some older versions of the Fargo Primera and Primera Pro printer 
drivers do not operate correctly under Windows Me. The Fargo 
Primera requires version 4.3 or later, and the Primera Pro 
requires version 2.7 or later. To obtain either of these drivers, 
contact Fargo's Bulletin Board System or its technical support 
at the numbers listed in your printer documentation.


======================================================
HEWLETT-PACKARD DESKJET 400 SERIES, 500 SERIES, 
600 SERIES, 700 SERIES, AND 800 SERIES PRINTER SUPPORT
======================================================

Windows Me Default Driver Support
---------------------------------
After you install Windows Me, you may see poor print quality 
or you may lose some functionality on your DeskJet printer. If 
this happens, delete the installed DeskJet driver and get the 
latest driver from the Hewlett-Packard Web site at: 

     http://www.hp.com/cposupport/eschome.html 

Download the appropriate driver for your printer, and then 
follow the installation instructions.

Get New Drivers for Your HP DeskJet Printer
-------------------------------------------
The recommended drivers for HP DeskJet printers are available 
at http://www.hp.com/cposupport/eschome.html.

Drivers for the DeskJet 660C, 68XC, 69XC, 850C, 855C, and 870C 
models are available in Windows Me in the \Drivers\Printers 
folder. The drivers in this directory are English only, and 
may not work properly on some localized versions of Windows Me.

The Windows 95, Windows 98, or Windows Me driver that shipped 
in your printer box will also work correctly in Windows Me.

To install your HP DeskJet printer driver:

The simplest and most complete method of installation is to 
run the Setup.exe program that comes with your HP DeskJet 
driver. For more information, see the instructions that came 
with your driver.

============================================
HEWLETT-PACKARD DESKJET PORTABLE 310 AND 320 
PRINTER SUPPORT
============================================

The recommended drivers for these printers are included as 
a standard part of the Windows Millennium Edition operating 
system. Follow the standard Windows printer installation 
process for these printers, using the drivers that came with 
your CD or floppy disks.

===================================================
HEWLETT-PACKARD DESKJET 340, 1000C, 1100C and 1120C 
PRINTER SUPPORT
===================================================

To make full use of the capabilities of your DeskJet 340, 
1000C, 1100C or 1120C, please use a Windows Me-compatible 
printer driver. If you do not have one or if you have problems 
during installation, you can find more information at the 
following the Web site: 

     http://www.hp.com/cposupport/eschome.html 

===========================================
HEWLETT-PACKARD OFFICEJET PRO 1150C SUPPORT
===========================================

If You Installed the Microsoft Me Default Drivers
-------------------------------------------------
After installing the default drivers that came with Windows Me, 
you will lose scanning functionality on your OfficeJet Pro 1150C. 
To resolve this problem, delete the Microsoft OfficeJet Pro 1150C 
printer driver from the printers folder and install the Windows 
95 driver that shipped with your OfficeJet Pro 1150C.

Upgrading from Windows 95 or Windows 98 to Windows Me 
-----------------------------------------------------
If you have upgraded to Windows Me from Windows 95 or Windows 98,
the Scan Picture function of your HP OfficeJet Pro 1150C may not 
work with some programs. If you experience a problem, uninstall 
your HP OfficeJet Pro 1150C software and then reinstall the 
Windows 95 software that shipped with your HP OfficeJet Pro 1150C.

How to Install Your HP OfficeJet Pro 1150C Printer Driver 
---------------------------------------------------------
You can install your HP OfficeJet Pro 1150C driver software using 
any of the supported methods in Windows Me. The simplest and most 
complete method is to carry out the following steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Click Printers, and then click Add Printer.

3. Click Local Printer, and then click Next.

4. Click Have Disk, and then specify the path to your CD-ROM 
   drive or wherever you saved the downloaded driver.

See the software installation instructions that came with your 
device for Windows 95 or Windows 98; the same instructions apply 
for Windows Me.

If You Do Not Have the CD that Came 
with Your HP OfficeJet Pro 1150C
-----------------------------------
You can download the latest Win 9x driver from the Hewlett-
Packard Web site at http://www.hp.com/go/officejet-pro. 
Download the appropriate OfficeJet Pro 1150C driver and 
follow its installation instructions.

======================================
HEWLETT-PACKARD PRINTER/SCANNER/COPIER 
SERIES 300 SUPPORT
======================================

Windows Me Software Updates or Software Replacement
---------------------------------------------------
To determine whether software updates are available for Hewlett-
Packard printer, scanner, or copier products, please refer to 
the following Hewlett-Packard Web site, or contact the nearest 
Hewlett-Packard Support Center for more information:

     http://www.hp.com/go/all-in-one

For replacement software, contact your nearest Hewlett-Packard 
Support Center. To locate the nearest Hewlett-Packard Support 
Center, see the documentation that came with your product.

================================================
HEWLETT-PACKARD PHOTOSMART PHOTO PRINTER SUPPORT
================================================

Windows 95 to Windows Me Upgrade Process
----------------------------------------
The Windows 95 or Windows 98 driver software that shipped 
in your printer box also works correctly in Windows Me. If 
the driver software is already installed on your computer, 
it should be ready to use.

How to Install Your HP PhotoSmart Photo Printer Driver
------------------------------------------------------
Use the Setup.exe program to install the driver software either 
from the driver software CD or from the temporary location of 
the downloaded Web version. Do not use the Plug and Play or 
Add Printer wizard.

Troubleshooting Install Error Messages
--------------------------------------
If you get a message that begins "Error finding LST file," click 
Ignore and complete the installation. Because of changes to the 
Windows Me file system, you won't be able to access the 
multimedia presentation without getting a newer version of the 
driver from the Web.

If you get a message that reads "The file or folder 
'REMIND.EXE'... cannot be found," click OK and complete the 
installation. This file is used for running the On-Line 
Registration. You can start On-Line Registration by running 
the following: 

C:\Program Files\HP PhotoSmart\Photo Printer\IntQuest\Iqrunner.exe

========================================
HEWLETT-PACKARD LASERJET PRINTER SUPPORT
========================================

NOTE: If you have upgraded from Windows 3.1 to Windows Me, 
you can disregard the following instructions; all of the 
optimized software is installed on your computer during the 
Windows Me installation.

If you are adding an HP LaserJet printer, or an HP Color 
LaserJet printer to your Windows Me system, you can optimize 
your printer's performance by carrying out the steps in the 
following sections. 

If you have issues with your HP LaserJet printer or HP-provided 
printer driver, contact Hewlett-Packard. For more information, 
consult Hewlett-Packard's Driver Distribution or Customer Support 
centers listed in the documentation accompanying your printer.

For problems or to obtain updated drivers and additional support 
information, refer to the HP Web site:

     http://www.hp.com/cposupport/eschome.html 

HP LaserJet 4 Printer - PCL Support
-----------------------------------
Recommended software: Windows Me printer driver and HP TrueType 
screen fonts. 

HP TrueType screen fonts are available to LaserJet 4 printer 
users so that you can match your internal printer fonts. To 
obtain these fonts, contact your Hewlett-Packard Driver 
Distribution center.

HP LaserJet 4Si/4L/4P/4 Plus/4V/5 
and 5P Printers - PCL Support
---------------------------------
Recommended software: Windows Me printer driver and HP TrueType 
screen fonts. 

NOTE: You will need the HP TrueType screen fonts to match your 
internal printer fonts.

1. Insert Disk 1 of the HP LaserJet Printing System disk set into 
   the appropriate floppy disk drive.

2. Click Start, and then click Run.

3. Type A:\Setup.

4. Click Custom Installation, and then click the appropriate HP 
   LaserJet printer. 

5. Click HP TrueType Screen Fonts. 

6. Clear the Printer Driver, Status Window, and Travel Guide 
   check boxes. 

7. Click OK, and then follow the instructions on your screen.

HP LaserJet 5L/5MP/6L/6P and 6MP Printers
-----------------------------------------
NOTE: You will need the HP TrueType screen fonts to match your 
internal printer fonts. Locate the disks that came with your 
HP LaserJet printer, and then follow the steps below. If you 
cannot find your software disks, contact your Hewlett-Packard 
Driver Distribution center.

1. Insert the HP LaserJet Printing System Disk 1 into the 
   appropriate drive.

2. Click Start, and then click Run.

3. Type A:\Setup.

4. Select Typical Installation, and then follow the instructions 
   on your screen.

Support for All Other Monochrome 
HP LaserJet PostScript Printers
--------------------------------
Recommended software: Windows Me PostScript printer driver.

HP Color LaserJet Printer - PostScript Support
----------------------------------------------
Recommended software: HP Color LaserJet PostScript printer 
driver.

NOTE: Locate the disks that came with your HP Color LaserJet 
printer, and then follow the steps below. If you cannot find 
the disks, contact your Hewlett-Packard Driver Distribution 
center.

1. Insert the HP Color LaserJet Printer disk (Windows 3.1 
   PostScript 2.1.1.) into the appropriate floppy disk drive.

2. Click Start, point to Settings, and then click Printers.

3. Click Add Printer, and then follow the instructions on 
   your screen. 

4. Click Have Driver Disk. If you are prompted to replace or 
   update the driver, click Yes.

HP Color LaserJet Printer - PCL Support
---------------------------------------
Recommended software: HP Color LaserJet driver and HP TrueType 
screen fonts. 

NOTE: Locate the disks that came with your HP Color LaserJet 
printer, and then follow the steps below. If you cannot find 
your software disks, contact your Hewlett-Packard Driver 
Distribution Center.

1. Insert the HP Color LaserJet Printing System (Windows 3.1 
   PCL Printing System) Disk 1 into the appropriate drive.

2. Click Start, and then click Run.

3. Type A:\Setup.

4. Select Express Installation, and then follow the instructions 
   on your screen.

NOTE: To take advantage of Image Color Matching support in 
Windows Me, install the HP Color LaserJet driver that shipped 
with Windows Me.

HP LaserJet Troubleshooting
---------------------------
If the printer does not print, disable bi-directional support.

To disable bi-directional support:

1. Click Start, point to Settings, and then click Printers. 

2. Right-click the icon that represents your printer, and then 
   click Properties. 

3. Click the Details tab, and then click Spool Settings.

4. Select Disable Bi-directional Support for This Printer, 
   and then click OK. 

5. Click OK again to exit.

If you get an "Error 21 - print overrun" message on your LaserJet 
printer, carry out the following steps:

1. Click Start, point to Settings, and then click Printers. 

2. Right-click the icon that represents your printer, and then 
   click Properties.

3. Click the Device Options tab, and then clear the Page 
   Protection check box. 

On LaserJet 3 printers, you will need to set this option directly 
on the printer's front panel. If the Page Protection option is 
not available and you are using an HP LaserJet 4 printer, try 
changing the printer driver to Raster mode instead of Vector 
mode. (To do this, open the Printer Properties dialog box, and 
then click the Graphics tab.) Sometimes you can also solve this 
problem by reducing the complexity of the page.

====================
QMS JETSCRIPT BOARDS
====================

To print with QMS JetScript boards under Windows Me, create 
a port named LPTx.dos (where LPTx is LPT1, LPT2, or LPT3, 
depending on how the JetScript board is configured). 

The following steps assume you already have a printer driver 
installed. If you do not have a printer driver installed, 
click Start, point to Settings, click Printers, double-click 
Add Printer, and then follow the instructions on your screen.

To create a port named LPTx.dos:

1. Click Start, point to Settings, and then click Printers.

2. Right-click the icon for the QMS JetScript printer, and 
   then click Properties.

3. Click the Details tab, and then click Add Port.

4. Click Other, and then click Local Port.

5. Click OK, and then enter the name of the port you want to 
   add (for example, LPT1.dos).

6. Click OK, and then click OK again to close the Printer 
   Properties dialog box.

===========================
LASERMASTER PRINTER SUPPORT
===========================

The Windows 3.1 printer driver for LaserMaster products will 
not work under Windows Me. For information about obtaining 
drivers that are compatible with Windows Me, contact LaserMaster 
Technical Support at the phone number listed in the documentation 
that came with your printer.

================================
NEC SILENTWRITER SUPERSCRIPT 610
================================

The Windows 3.1 printer driver for NEC SilentWriter SuperScript 
products will not work under Windows Me. For information about 
obtaining drivers that are compatible with Windows Me, contact 
NEC Technical Support at the phone number listed in your printer 
documentation.

==================================================
PANASONIC KX-P 6100, KX-P 6300, KX-P 6500 PRINTERS
==================================================

Some versions of the installation software do not operate 
correctly under Windows Me, resulting in "Unknown Windows 
Version" error messages. 

If you experience this problem when you try to install the 
driver software for this printer, please contact Panasonic 
for information about getting an updated driver.

==============================
SUPPORT FOR LEXMARK MARKVISION 
AND CUSTOM PRINTER DRIVERS
==============================

Some early versions of MarkVision and the Lexmark Custom Printer 
drivers are not compatible with Windows Me. To avoid a problem 
with your computer, Windows Me disables these components when you 
upgrade from Windows 95 or Windows 98, if you currently have 
LEXBCE version 1.03 or earlier. If you have a version later than 
LEXBCE 1.03, Lexmark software works correctly on Windows Me. 

To determine which version of LEXBCE you have, carry out the 
following steps:

1. In your \Windows\System folder, locate the file Lexbce.dll.

2. Right-click the file, and then click Properties. 

3. Click the Version tab, and then locate the file version 
   information. 

   You can obtain a newer version of the software from the 
   Lexmark Technical Support Center or from their Web site at 
   http://www.lexmark.com. 

===========================
AUTO PRINT INSTALLER ISSUES
===========================

Netcrawler is a new feature in Windows Me that searches a 
workgroup every 15 minutes for shared folders and printers. 
When it finds a shared printer, Netcrawler creates a Point 
and Print connection to install the driver on the client 
computer. Netcrawler maintains a compatibility list to 
ensure quality and robustness of the driver models.

The following list represents the devices that will not be 
installed automatically by Netcrawler. However, you can install 
these devices manually:

     Canon MultiPASS C2500 Printer
     Dataproducts LZR 1560 v2010.127
     HP DeskJet 710C Series
     HP DeskJet 720C Series v10.3
     HP DeskJet 880C Series Printer
     HP DeskJet 882C
     HP DeskJet 895C Series Printer
     HP LaserJet 6P/6MP - Enhanced
     HP LaserJet 6P/6MP - Standard
     HP OfficeJet Series 300 Printer
     HP OfficeJet Series 600 Fax
     HP OfficeJet Series 600 Printer
     HP Printer Scanner Copier 300
     Lexmark 1000 Series ColorFine
     Lexmark 5700 Series ColorFine
     Lexmark 7000 Series ColorFine
     Xerox DocuPrint XJ6C

========================================
PRINTING WITH INTERNET PRINTING PROTOCOL
========================================

Windows Me ships with an Internet Printing Protocol (IPP) 
client that supports the industry-standard IPP 1.0 protocol. 
You can install the IPP client from the Add-Ons folder on the 

The IPP client allows you to print over the Internet. With 
the IPP client, your Windows Me computer can print to any 
IPP-enabled printer or to a printer running on a Windows 2000 
print server over the Internet. The Microsoft IPP 1.0 client 
uses standard Internet protocols (HTTP on TCP port 80), so no 
special configuration of proxies/firewalls is required. If 
you can browse to the print server, you can also use IPP to  
print to it.
Modification Type:MajorLast Reviewed:8/8/2006
Keywords:kbFAQ kbinfo kbreadme KB262910
©2004 Microsoft Corporation. All rights reserved.